Planning a cruise vacation from Puerto Morelos? The Princess Cruise Puerto Morelos Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Puerto Morelos, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.
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How to Contact Princess Cruise Puerto Morelos Port?
If you’re looking for cruise terminals in Puerto Morelos? So, Port Puerto Morelos is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Puerto Morelos.
| Category | Details |
|---|---|
| Port Name | Port Puerto Morelos (Terminal 2 – Princess Cruises) |
| Puerto Morelos Port Official Address | Av. Rafael E. Melgar, Puerto Morelos |
| Princess Cruise Puerto Morelos Terminal Number | Terminal 2 |
| Princess Cruise Puerto Morelos Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Puerto Morelos Info: 52 998 871 0109 |
| Puerto Morelos Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
| Port Puerto Morelos Arrivals Terminal | Terminal 2 (Same as departure) |
| Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
| Puerto Morelos Port Parking Options | Port Puerto Morelos Garages (Near Terminal 2) Off-site parking with shuttles |
| Nearby Airport at Puerto Morelos Port | Puerto Morelos International Airport – 8 miles away |
| Princess Cruise Puerto Morelos Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
| Puerto Morelos Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
| Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
| Puerto Morelos Terminal Nearby Hotels | InterContinental Puerto Morelos Hyatt Regency Puerto Morelos Holiday Inn Port of Puerto Morelos |
| Puerto Morelos Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Puerto Morelos Port Address & Terminal
The Princess Cruise Puerto Morelos Port operates from Terminal 2 at Port Puerto Morelos, one of the busiest and most modern cruise ports in the world.
Av. Rafael E. Melgar, Puerto Morelos
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Puerto Morelos Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Puerto Morelos Port Phone Number at
- Port Puerto Morelos Main Line: 52 998 871 0109
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Puerto Morelos Port Departures
Princess Cruises offers a variety of itineraries from Puerto Morelos, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Puerto Morelos Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Puerto Morelos Arrivals Terminal
Princess Cruise ships arriving at Puerto Morelos Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Puerto Morelos Port
At Princess Cruise Puerto Morelos Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Puerto Morelos Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Puerto Morelos Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Puerto Morelos Terminal Luggage Assistance
Passengers traveling through Puerto Morelos Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Puerto Morelos Port
Port Puerto Morelos is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Puerto Morelos offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Puerto Morelos Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Puerto Morelos
Puerto Morelos Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Puerto Morelos check-in counters for quick boarding
- Comfortable seating areas while waiting at Puerto Morelos Terminal
- Puerto Morelos Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Puerto Morelos Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Puerto Morelos Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
| Contact Method | Details | Best For | Availability |
|---|---|---|---|
| General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
| Port Puerto Morelos Information Line | 52 998 871 0109 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
| Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
| Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
| Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
| Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
| Port Agent (Puerto Morelos Terminal 2) | 52 998 871 0109 (Port Puerto Morelos) | Lost luggage, missed boarding | During operating hours |
| Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
| Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Puerto Morelos Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Puerto Morelos terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Puerto Morelos Port
Where is the Princess Cruise Puerto Morelos Port located?
What terminal does Princess Cruises use in Puerto Morelos?
How can I contact Princess Cruise Puerto Morelos Port by phone?
What time should I arrive for my Princess Cruise Puerto Morelos Port departure?
Which terminal handles Princess Cruise Puerto Morelos arrivals?
Is there parking near the Princess Cruise Terminal in Puerto Morelos?
How do I get to the Princess Cruise Puerto Morelos Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Puerto Morelos Port?
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