+1-877-777-6741Planning a cruise vacation from Ponce? The Princess Cruise Ponce Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Ponce, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.
Table of Contents
How to Contact Princess Cruise Ponce Port?
If you’re looking for cruise terminals in Ponce? So, Port Ponce is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Ponce.
| Category | Details |
|---|---|
| Port Name | Port Ponce (Terminal 2 – Princess Cruises) |
| Ponce Port Official Address | Port of Ponce, PR 00716, Puerto Rico |
| Princess Cruise Ponce Terminal Number | Terminal 2 |
| Princess Cruise Ponce Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Ponce Info: 1 787-842-2777 |
| Ponce Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
| Port Ponce Arrivals Terminal | Terminal 2 (Same as departure) |
| Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
| Ponce Port Parking Options | Port Ponce Garages (Near Terminal 2) Off-site parking with shuttles |
| Nearby Airport at Ponce Port | Ponce International Airport – 8 miles away |
| Princess Cruise Ponce Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
| Ponce Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
| Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
| Ponce Terminal Nearby Hotels | InterContinental Ponce Hyatt Regency Ponce Holiday Inn Port of Ponce |
| Ponce Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Ponce Port Address & Terminal
The Princess Cruise Ponce Port operates from Terminal 2 at Port Ponce, one of the busiest and most modern cruise ports in the world.
Port of Ponce, PR 00716, Puerto Rico
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Ponce Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Ponce Port Phone Number at
- Port Ponce Main Line: 1 787-842-2777
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Ponce Port Departures
Princess Cruises offers a variety of itineraries from Ponce, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Ponce Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Ponce Arrivals Terminal
Princess Cruise ships arriving at Ponce Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Ponce Port
At Princess Cruise Ponce Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Ponce Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Ponce Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Ponce Terminal Luggage Assistance
Passengers traveling through Ponce Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Ponce Port
Port Ponce is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Ponce offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Ponce Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Ponce
Ponce Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Ponce check-in counters for quick boarding
- Comfortable seating areas while waiting at Ponce Terminal
- Ponce Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Ponce Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Ponce Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
| Contact Method | Details | Best For | Availability |
|---|---|---|---|
| General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
| Port Ponce Information Line | 1 787-842-2777 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
| Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
| Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
| Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
| Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
| Port Agent (Ponce Terminal 2) | 1 787-842-2777 (Port Ponce) | Lost luggage, missed boarding | During operating hours |
| Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
| Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Ponce Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Ponce terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Ponce Port
Where is the Princess Cruise Ponce Port located?
What terminal does Princess Cruises use in Ponce?
How can I contact Princess Cruise Ponce Port by phone?
What time should I arrive for my Princess Cruise Ponce Port departure?
Which terminal handles Princess Cruise Ponce arrivals?
Is there parking near the Princess Cruise Terminal in Ponce?
How do I get to the Princess Cruise Ponce Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Ponce Port?
Princess Cruise Other Locations