Planning a cruise vacation from Philadelphia? The Princess Cruise Philadelphia Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Philadelphia, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Philadelphia Port?
If you’re looking for cruise terminals in Philadelphia? So, Port Philadelphia is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Philadelphia.
Category | Details |
---|---|
Port Name | Port Philadelphia (Terminal 2 – Princess Cruises) |
Philadelphia Port Official Address | 5100 S Broad St, Philadelphia, PA 19112, USA |
Princess Cruise Philadelphia Terminal Number | Terminal 2 |
Princess Cruise Philadelphia Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Philadelphia Info: 1 215 462-8970 |
Philadelphia Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Philadelphia Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Philadelphia Port Parking Options | Port Philadelphia Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Philadelphia Port | Philadelphia International Airport – 8 miles away |
Princess Cruise Philadelphia Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Philadelphia Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Philadelphia Terminal Nearby Hotels | InterContinental Philadelphia Hyatt Regency Philadelphia Holiday Inn Port of Philadelphia |
Philadelphia Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Philadelphia Port Address & Terminal
The Princess Cruise Philadelphia Port operates from Terminal 2 at Port Philadelphia, one of the busiest and most modern cruise ports in the world.
5100 S Broad St, Philadelphia, PA 19112, USA
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Philadelphia Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Philadelphia Port Phone Number at
- Port Philadelphia Main Line: 1 215 462-8970
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Philadelphia Port Departures
Princess Cruises offers a variety of itineraries from Philadelphia, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Philadelphia Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Philadelphia Arrivals Terminal
Princess Cruise ships arriving at Philadelphia Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Philadelphia Port
At Princess Cruise Philadelphia Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Philadelphia Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Philadelphia Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Philadelphia Terminal Luggage Assistance
Passengers traveling through Philadelphia Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Philadelphia Port
Port Philadelphia is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Philadelphia offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Philadelphia Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Philadelphia
Philadelphia Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Philadelphia check-in counters for quick boarding
- Comfortable seating areas while waiting at Philadelphia Terminal
- Philadelphia Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Philadelphia Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Philadelphia Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Philadelphia Information Line | 1 215 462-8970 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Philadelphia Terminal 2) | 1 215 462-8970 (Port Philadelphia) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Philadelphia Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Philadelphia terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Philadelphia Port
Where is the Princess Cruise Philadelphia Port located?
What terminal does Princess Cruises use in Philadelphia?
How can I contact Princess Cruise Philadelphia Port by phone?
What time should I arrive for my Princess Cruise Philadelphia Port departure?
Which terminal handles Princess Cruise Philadelphia arrivals?
Is there parking near the Princess Cruise Terminal in Philadelphia?
How do I get to the Princess Cruise Philadelphia Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Philadelphia Port?
Princess Cruise Other Locations