Planning a cruise vacation from Macau? The Princess Cruise Macau Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Macau, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Macau Port?
If you’re looking for cruise terminals in Macau? So, Port Macau is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Macau.
Category | Details |
---|---|
Port Name | Port Macau (Terminal 2 – Princess Cruises) |
Macau Port Official Address | Outer Harbour Ferry Terminal, Macau |
Princess Cruise Macau Terminal Number | Terminal 2 |
Princess Cruise Macau Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Macau Info: 853 2885-0595 |
Macau Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Macau Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Macau Port Parking Options | Port Macau Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Macau Port | Macau International Airport – 8 miles away |
Princess Cruise Macau Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Macau Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Macau Terminal Nearby Hotels | InterContinental Macau Hyatt Regency Macau Holiday Inn Port of Macau |
Macau Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Macau Port Address & Terminal
The Princess Cruise Macau Port operates from Terminal 2 at Port Macau, one of the busiest and most modern cruise ports in the world.
Outer Harbour Ferry Terminal, Macau
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Macau Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Macau Port Phone Number at
- Port Macau Main Line: 853 2885-0595
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Macau Port Departures
Princess Cruises offers a variety of itineraries from Macau, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Macau Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Macau Arrivals Terminal
Princess Cruise ships arriving at Macau Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Macau Port
At Princess Cruise Macau Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Macau Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Macau Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Macau Terminal Luggage Assistance
Passengers traveling through Macau Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Macau Port
Port Macau is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Macau offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Macau Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Macau
Macau Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Macau check-in counters for quick boarding
- Comfortable seating areas while waiting at Macau Terminal
- Macau Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Macau Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Macau Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Macau Information Line | 853 2885-0595 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Macau Terminal 2) | 853 2885-0595 (Port Macau) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Macau Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Macau terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Macau Port
Where is the Princess Cruise Macau Port located?
What terminal does Princess Cruises use in Macau?
How can I contact Princess Cruise Macau Port by phone?
What time should I arrive for my Princess Cruise Macau Port departure?
Which terminal handles Princess Cruise Macau arrivals?
Is there parking near the Princess Cruise Terminal in Macau?
How do I get to the Princess Cruise Macau Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Macau Port?
Princess Cruise Other Locations