+1-877-777-6741Planning a cruise vacation from Cancun? The Princess Cruise Cancun Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cancun, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.
Table of Contents
How to Contact Princess Cruise Cancun Port?
If you’re looking for cruise terminals in Cancun? So, Port Cancun is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cancun.
| Category | Details |
|---|---|
| Port Name | Port Cancun (Terminal 2 – Princess Cruises) |
| Cancun Port Official Address | Terminal Marítima Punta Sam, Cancún |
| Princess Cruise Cancun Terminal Number | Terminal 2 |
| Princess Cruise Cancun Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cancun Info: 52 998 881 9850 |
| Cancun Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
| Port Cancun Arrivals Terminal | Terminal 2 (Same as departure) |
| Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
| Cancun Port Parking Options | Port Cancun Garages (Near Terminal 2) Off-site parking with shuttles |
| Nearby Airport at Cancun Port | Cancun International Airport – 8 miles away |
| Princess Cruise Cancun Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
| Cancun Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
| Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
| Cancun Terminal Nearby Hotels | InterContinental Cancun Hyatt Regency Cancun Holiday Inn Port of Cancun |
| Cancun Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cancun Port Address & Terminal
The Princess Cruise Cancun Port operates from Terminal 2 at Port Cancun, one of the busiest and most modern cruise ports in the world.
Terminal Marítima Punta Sam, Cancún
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cancun Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cancun Port Phone Number at
- Port Cancun Main Line: 52 998 881 9850
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cancun Port Departures
Princess Cruises offers a variety of itineraries from Cancun, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cancun Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cancun Arrivals Terminal
Princess Cruise ships arriving at Cancun Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cancun Port
At Princess Cruise Cancun Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cancun Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cancun Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cancun Terminal Luggage Assistance
Passengers traveling through Cancun Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cancun Port
Port Cancun is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cancun offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cancun Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cancun
Cancun Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cancun check-in counters for quick boarding
- Comfortable seating areas while waiting at Cancun Terminal
- Cancun Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cancun Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cancun Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
| Contact Method | Details | Best For | Availability |
|---|---|---|---|
| General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
| Port Cancun Information Line | 52 998 881 9850 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
| Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
| Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
| Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
| Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
| Port Agent (Cancun Terminal 2) | 52 998 881 9850 (Port Cancun) | Lost luggage, missed boarding | During operating hours |
| Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
| Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cancun Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cancun terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cancun Port
Where is the Princess Cruise Cancun Port located?
What terminal does Princess Cruises use in Cancun?
How can I contact Princess Cruise Cancun Port by phone?
What time should I arrive for my Princess Cruise Cancun Port departure?
Which terminal handles Princess Cruise Cancun arrivals?
Is there parking near the Princess Cruise Terminal in Cancun?
How do I get to the Princess Cruise Cancun Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cancun Port?
Princess Cruise Other Locations