Planning a cruise from Saint Petersburg with Norwegian Cruise Line (NCL)? The Norwegian Cruise Saint Petersburg Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Saint Petersburg address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Saint Petersburg Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Saint Petersburg Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 7 812 303-1111 (Port of Saint Petersburg General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Saint Petersburg Marine Facade, 199226 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Saint Petersburg Port Address
The Port of Saint Petersburg, also known as Port Saint Petersburg, is situated at:
Marine Facade, 199226
View All: Norwegian Cruise Ports
Norwegian Cruise Saint Petersburg Port Phone Number
For Saint Petersburg Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Saint Petersburg at: 7 812 303-1111
Norwegian Cruise Terminal in Saint Petersburg
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Saint Petersburg. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Saint Petersburg Port Departures
- Check-in at Saint Petersburg Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Saint Petersburg to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Saint Petersburg cruise terminal.
Norwegian Cruise Saint Petersburg Arrivals Terminal
After disembarking at Port Saint Petersburg, passengers exit through Terminal B.
- Saint Petersburg cruise terminal customs and baggage claim are conveniently located inside the facility
- Saint Petersburg port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Saint Petersburg Port
Norwegian Cruise Saint Petersburg Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Saint Petersburg Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Saint Petersburg Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Saint Petersburg is located at Terminal B, Port of Saint Petersburg state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Saint Petersburg Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Saint Petersburg should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Saint Petersburg Port, call Port Saint Petersburg directly at 7 812 303-1111.
Facilities at Norwegian Cruise Terminal in Saint Petersburg
The Norwegian Cruise Saint Petersburg terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Saint Petersburg check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Saint Petersburg terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Saint Petersburg port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Saint Petersburg terminal – Wheelchair access, elevators, and dedicated assistance
- Saint Petersburg cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Saint Petersburg Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Saint Petersburg Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Saint Petersburg Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Saint Petersburg Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Saint Petersburg Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Saint Petersburg Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Saint Petersburg Port
Where is the Norwegian Cruise Saint Petersburg Port located?
What is the Norwegian Cruise Saint Petersburg Port phone number?
How early should I arrive for Norwegian Cruise Saint Petersburg Port departures?
Which terminal does Norwegian use at PortSaint Petersburg?
What transportation options serve the Norwegian Cruise Terminal in Saint Petersburg?
Where do Norwegian Cruise Saint Petersburg arrivals disembark?
Can I park at the Norwegian Cruise Saint Petersburg Port?
How do I contact Norwegian Cruise Saint Petersburg Port for special requests?
Are there dining options at the Norwegian Cruise Saint Petersburg Terminal?
What documents do I need for Norwegian Cruise Saint Petersburg Port check-in?
Norwegian Cruise Other Locations