Planning a cruise from Kawaihae Harbor with Norwegian Cruise Line (NCL)? The Norwegian Cruise Kawaihae Harbor Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Kawaihae Harbor address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Kawaihae Harbor Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Kawaihae Harbor Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 808 882-7588 (Port of Kawaihae Harbor General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Kawaihae Harbor 61-3527 Kawaihae Rd, Kawaihae, HI 96743 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Kawaihae Harbor Port Address
The Port of Kawaihae Harbor, also known as Port Kawaihae Harbor, is situated at:
61-3527 Kawaihae Rd, Kawaihae, HI 96743
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Norwegian Cruise Kawaihae Harbor Port Phone Number
For Kawaihae Harbor Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Kawaihae Harbor at: 1 808 882-7588
Norwegian Cruise Terminal in Kawaihae Harbor
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Kawaihae Harbor. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Kawaihae Harbor Port Departures
- Check-in at Kawaihae Harbor Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Kawaihae Harbor to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Kawaihae Harbor cruise terminal.
Norwegian Cruise Kawaihae Harbor Arrivals Terminal
After disembarking at Port Kawaihae Harbor, passengers exit through Terminal B.
- Kawaihae Harbor cruise terminal customs and baggage claim are conveniently located inside the facility
- Kawaihae Harbor port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Kawaihae Harbor Port
Norwegian Cruise Kawaihae Harbor Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Kawaihae Harbor Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Kawaihae Harbor Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Kawaihae Harbor is located at Terminal B, Port of Kawaihae Harbor state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Kawaihae Harbor Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Kawaihae Harbor should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Kawaihae Harbor Port, call Port Kawaihae Harbor directly at 1 808 882-7588.
Facilities at Norwegian Cruise Terminal in Kawaihae Harbor
The Norwegian Cruise Kawaihae Harbor terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Kawaihae Harbor check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Kawaihae Harbor terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Kawaihae Harbor port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Kawaihae Harbor terminal – Wheelchair access, elevators, and dedicated assistance
- Kawaihae Harbor cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Kawaihae Harbor Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Kawaihae Harbor Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Kawaihae Harbor Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Kawaihae Harbor Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Kawaihae Harbor Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Kawaihae Harbor Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Kawaihae Harbor Port
Where is the Norwegian Cruise Kawaihae Harbor Port located?
What is the Norwegian Cruise Kawaihae Harbor Port phone number?
How early should I arrive for Norwegian Cruise Kawaihae Harbor Port departures?
Which terminal does Norwegian use at PortKawaihae Harbor?
What transportation options serve the Norwegian Cruise Terminal in Kawaihae Harbor?
Where do Norwegian Cruise Kawaihae Harbor arrivals disembark?
Can I park at the Norwegian Cruise Kawaihae Harbor Port?
How do I contact Norwegian Cruise Kawaihae Harbor Port for special requests?
Are there dining options at the Norwegian Cruise Kawaihae Harbor Terminal?
What documents do I need for Norwegian Cruise Kawaihae Harbor Port check-in?
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