Virgin Voyages West Palm Beach Port

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Booking, Cancellation, Refund & Date Change

When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages West Palm Beach Port is essential for a smooth sailing experience. The Virgin Voyages Port in West Palm Beach offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages West Palm Beach Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in West Palm Beach

Virgin Voyages operates from Terminal V at Port of West Palm Beach – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in West Palm Beach features:

CategoryDetails
Official Terminal NameTerminal V (Exclusive to Virgin Voyages)
Virgin Voyages West Palm Beach Port AddressPort of Palm Beach, 1 East 11th Street, Riviera Beach, FL 33404, USA
West Palm Beach Terminal V FeaturesRockStar Lounge for suite guests
Instagrammable neon art installations
Pre-boiling cocktail bar
Rooftop terrace with skyline views
Virgin Voyages West Palm Beach Port Phone NumberVirgin Voyages Phone Number: 1 (954) 488-2955
Port of West Palm Beach Operations: 1 561-842-4201
West Palm Beach Parking InformationWest Palm Beach On-site garage ($25/day)
EV charging stations available
Accessible parking spaces
Baggage ServicesWest Palm Beach Porter service ($5-$10 tip suggested)
Luggage tags delivered pre-cruise
Oversized item drop-off area
West Palm Beach Port Accessibility ServicesWheelchair assistance
Priority boarding
Sensory-friendly zones
Service animal relief area
West Palm Beach Port Nearby HotelsYOTEL West Palm Beach (4-min walk)
citizenM West Palm Beach (8-min drive)
InterContinental (10-min drive)
Transportation Options at West Palm Beach PortUber/Lyft pickup zone at terminal
Brightline train to Fort Lauderdale
Taxi stand outside baggage claim
Departure ScheduleCheck Port West Palm Beach Calendar for Virgin Voyages West Palm Beach Terminal departures
Arrival ProceduresDisembarkation begins at 8:00 AM
Facial recognition for faster customs
Ride share pickup on ground level

Virgin Voyages Terminal in West Palm Beach Address

The Virgin Voyages West Palm Beach Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages West Palm Beach Terminal Address is:

Port of Palm Beach, 1 East 11th Street, Riviera Beach, FL 33404, USA

The Virgin Voyages Terminal in West Palm Beach sits on the northwest side of Port of West Palm Beach, perfectly positioned with stunning views of downtown West Palm Beach’s skyline.

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Virgin Voyages West Palm Beach Terminal Departures & Arrivals

Here is everything you need to know about Virgin Voyages West Palm Beach Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.

CategoryDeparturesArrivals
TerminalTerminal V (Exclusive Virgin Voyages terminal)Terminal V (Same as departure)
West Palm Beach Port Check-In/DisembarkationOpens 2-3 hours before departure (Use Virgin Voyages app for time slot)Begins at 8:00 AM (Express walk-off available at 7:30 AM)
Required Documents at West Palm Beach PortBoarding pass (digital via app)
Passport/ID
Credit card
Customs form (if applicable)
Facial recognition for U.S. citizens
West Palm Beach Port Baggage AllowanceDrop-off with porters ($5-$10 tip)
Carry-on allowed (max 22″)
Color-coded pickup by deck
Porter assistance available
Parking$25/day at West Palm Beach Port Terminal V garage (EV spots available)Same garage – pay upon exit
West Palm Beach Port TransportationUber/Lyft drop-off at West Palm Beach Port terminal
Hotel shuttles
Taxi stand outside baggage claim
Brightline train to FLL (10-min cab)
Dining/LoungesPre-board cocktail bar
Complimentary water stations
Coffee cart in arrivals area
Nearby cafés in downtown West Palm Beach

How to Contact Virgin Voyages West Palm Beach Terminal?

Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in West Palm Beach.

ContactDetails
Virgin Voyages HeadquartersPlantation, Florida, United States
Virgin Voyages Phone Number1 (954) 488-2955
Virgin Voyages Emailvv@virginvoyages.com
Virgin Voyages Official Websitehttps://www.virginvoyages.com/
Virgin Voyages Facebookhttps://www.facebook.com/virginvoyages/
Virgin Voyages Youtubehttps://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA
Virgin Voyages Instagramhttps://www.instagram.com/virginvoyages/

Queries Handled at Virgin Voyages West Palm Beach Port

The team at Virgin Voyages Terminal V in West Palm Beach is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages West Palm Beach Terminal:

Booking Modifications at West Palm Beach Terminal

Need to adjust your Virgin Voyages reservation? For changes to bookings departing from West Palm Beach Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the West Palm Beach Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned West Palm Beach Terminal check-in time.

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Boarding & Check-In Assistance at West Palm Beach Port

Your Virgin Voyages experience begins with seamless boarding at West Palm Beach Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The West Palm Beach Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the West Palm Beach Port terminal or during online check-in.

Luggage & Accessibility Services at West Palm Beach Terminal

At West Palm Beach Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The West Palm Beach Port facility offers:

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  • Wheelchair assistance from drop-off to cabin
  • Sensory-friendly check-in areas
  • Service animal relief zones
Transportation and Parking Options at West Palm Beach Port

Reaching West Palm Beach Terminal V is easy:

  • Drivers: The West Palm Beach terminal garage charges $25/day (credit cards only) with EV charging stations
  • From West Palm Beach Airport: 15-minute Uber/Lyft ride (~$25)
  • Brightline Train: Connects from Fort Lauderdale (take Uber to West Palm Beach Port)

Facilities at Virgin Voyages West Palm Beach Terminal V

The Virgin Voyages Terminal in West Palm Beach offers several facilities designed to enhance the passenger experience:

  • Express Check-In at West Palm Beach Terminal: Digital queues via the Virgin app speed up boarding
  • Baggage Drop at West Palm Beach Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
  • Pre-Boarding Lounge in West Palm Beach Terminal: Complimentary water & charging stations while you wait
  • Parking at West Palm Beach Port: $25/day garage adjacent to Terminal V (EV spots available)
  • Accessibility in West Palm Beach Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
  • Pet Relief Area at West Palm Beach Port: Designated zone for service animals only near Terminal V entrance
Conclusion

Terminal V at the Virgin Voyages West Palm Beach Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in West Palm Beach ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.

FAQs on Virgin Voyages West Palm Beach Port
What is the Virgin Voyages West Palm Beach Port address?
Port of Palm Beach, 1 East 11th Street, Riviera Beach, FL 33404, USA
Which ships depart from Virgin Voyages Terminal in West Palm Beach?
Virgin Voyages operates several ships from West Palm Beach Terminal V, including:
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages West Palm Beach Port?
General boarding begins at 2:15 PM, but Sailors must follow West Palm Beach Port Terminal Arrival Time selected in the Virgin Voyages App.
When can I drop off my luggage at Virgin Voyages Terminal V?
Luggage drop-off at Virgin Voyages West Palm Beach Port begins at 9:00 AM on embarkation day.
Where can I park at Virgin Voyages West Palm Beach Terminal?
The closest parking to Virgin Voyages Terminal in West Palm Beach is Garage G, located directly adjacent to Terminal V.
What is the Virgin Voyages West Palm Beach Port phone number?
1 561-842-4201
Which terminal does Virgin Voyages use at West Palm Beach Port?
All Virgin Voyages West Palm Beach Port departures operate from Terminal V.
Can I modify my booking at West Palm Beach Terminal V?
Most changes must be made before arrival by calling: +1 (954) 488-2955

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