When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Waiheke Island NZ Port is essential for a smooth sailing experience. The Virgin Voyages Port in Waiheke Island NZ offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Waiheke Island NZ Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Waiheke Island NZ
Virgin Voyages operates from Terminal V at Port of Waiheke Island NZ – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Waiheke Island NZ features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Waiheke Island NZ Port Address | Matiatia Wharf, Waiheke |
Waiheke Island NZ Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Waiheke Island NZ Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Waiheke Island NZ Operations: 64 9 372-9999 |
Waiheke Island NZ Parking Information | Waiheke Island NZ On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Waiheke Island NZ Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Waiheke Island NZ Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Waiheke Island NZ Port Nearby Hotels | YOTEL Waiheke Island NZ (4-min walk) citizenM Waiheke Island NZ (8-min drive) InterContinental (10-min drive) |
Transportation Options at Waiheke Island NZ Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Waiheke Island NZ Calendar for Virgin Voyages Waiheke Island NZ Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Waiheke Island NZ Address
The Virgin Voyages Waiheke Island NZ Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Waiheke Island NZ Terminal Address is:
Matiatia Wharf, Waiheke
The Virgin Voyages Terminal in Waiheke Island NZ sits on the northwest side of Port of Waiheke Island NZ, perfectly positioned with stunning views of downtown Waiheke Island NZ’s skyline.
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Virgin Voyages Waiheke Island NZ Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Waiheke Island NZ Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Waiheke Island NZ Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Waiheke Island NZ Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Waiheke Island NZ Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Waiheke Island NZ Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Waiheke Island NZ Port Transportation | Uber/Lyft drop-off at Waiheke Island NZ Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Waiheke Island NZ |
How to Contact Virgin Voyages Waiheke Island NZ Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Waiheke Island NZ.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Waiheke Island NZ Port
The team at Virgin Voyages Terminal V in Waiheke Island NZ is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Waiheke Island NZ Terminal:
Booking Modifications at Waiheke Island NZ Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Waiheke Island NZ Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Waiheke Island NZ Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Waiheke Island NZ Terminal check-in time.

Boarding & Check-In Assistance at Waiheke Island NZ Port
Your Virgin Voyages experience begins with seamless boarding at Waiheke Island NZ Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Waiheke Island NZ Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Waiheke Island NZ Port terminal or during online check-in.
Luggage & Accessibility Services at Waiheke Island NZ Terminal
At Waiheke Island NZ Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Waiheke Island NZ Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Waiheke Island NZ Port
Reaching Waiheke Island NZ Terminal V is easy:
- Drivers: The Waiheke Island NZ terminal garage charges $25/day (credit cards only) with EV charging stations
- From Waiheke Island NZ Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Waiheke Island NZ Port)
Facilities at Virgin Voyages Waiheke Island NZ Terminal V
The Virgin Voyages Terminal in Waiheke Island NZ offers several facilities designed to enhance the passenger experience:
- Express Check-In at Waiheke Island NZ Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Waiheke Island NZ Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Waiheke Island NZ Terminal: Complimentary water & charging stations while you wait
- Parking at Waiheke Island NZ Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Waiheke Island NZ Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Waiheke Island NZ Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Waiheke Island NZ Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Waiheke Island NZ ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Waiheke Island NZ Port
What is the Virgin Voyages Waiheke Island NZ Port address?
Which ships depart from Virgin Voyages Terminal in Waiheke Island NZ?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Waiheke Island NZ Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Waiheke Island NZ Terminal?
What is the Virgin Voyages Waiheke Island NZ Port phone number?
Which terminal does Virgin Voyages use at Waiheke Island NZ Port?
Can I modify my booking at Waiheke Island NZ Terminal V?
Virgin Voyages Port Other Locations