When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Surabaya Port is essential for a smooth sailing experience. The Virgin Voyages Port in Surabaya offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Surabaya Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Surabaya
Virgin Voyages operates from Terminal V at Port of Surabaya – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Surabaya features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Surabaya Port Address | Tanjung Perak Port, Surabaya |
Surabaya Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Surabaya Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Surabaya Operations: 62 31 329 1111 |
Surabaya Parking Information | Surabaya On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Surabaya Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Surabaya Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Surabaya Port Nearby Hotels | YOTEL Surabaya (4-min walk) citizenM Surabaya (8-min drive) InterContinental (10-min drive) |
Transportation Options at Surabaya Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Surabaya Calendar for Virgin Voyages Surabaya Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Surabaya Address
The Virgin Voyages Surabaya Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Surabaya Terminal Address is:
Tanjung Perak Port, Surabaya
The Virgin Voyages Terminal in Surabaya sits on the northwest side of Port of Surabaya, perfectly positioned with stunning views of downtown Surabaya’s skyline.
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Virgin Voyages Surabaya Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Surabaya Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Surabaya Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Surabaya Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Surabaya Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Surabaya Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Surabaya Port Transportation | Uber/Lyft drop-off at Surabaya Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Surabaya |
How to Contact Virgin Voyages Surabaya Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Surabaya.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Surabaya Port
The team at Virgin Voyages Terminal V in Surabaya is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Surabaya Terminal:
Booking Modifications at Surabaya Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Surabaya Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Surabaya Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Surabaya Terminal check-in time.

Boarding & Check-In Assistance at Surabaya Port
Your Virgin Voyages experience begins with seamless boarding at Surabaya Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Surabaya Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Surabaya Port terminal or during online check-in.
Luggage & Accessibility Services at Surabaya Terminal
At Surabaya Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Surabaya Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Surabaya Port
Reaching Surabaya Terminal V is easy:
- Drivers: The Surabaya terminal garage charges $25/day (credit cards only) with EV charging stations
- From Surabaya Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Surabaya Port)
Facilities at Virgin Voyages Surabaya Terminal V
The Virgin Voyages Terminal in Surabaya offers several facilities designed to enhance the passenger experience:
- Express Check-In at Surabaya Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Surabaya Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Surabaya Terminal: Complimentary water & charging stations while you wait
- Parking at Surabaya Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Surabaya Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Surabaya Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Surabaya Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Surabaya ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Surabaya Port
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Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
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Virgin Voyages Port Other Locations