When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Rochester NY Port is essential for a smooth sailing experience. The Virgin Voyages Port in Rochester NY offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Rochester NY Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Rochester NY
Virgin Voyages operates from Terminal V at Port of Rochester NY – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Rochester NY features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Rochester NY Port Address | 1000 N River St, Rochester, NY 14612, USA |
Rochester NY Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Rochester NY Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Rochester NY Operations: 1 585 546 7020 |
Rochester NY Parking Information | Rochester NY On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Rochester NY Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Rochester NY Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Rochester NY Port Nearby Hotels | YOTEL Rochester NY (4-min walk) citizenM Rochester NY (8-min drive) InterContinental (10-min drive) |
Transportation Options at Rochester NY Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Rochester NY Calendar for Virgin Voyages Rochester NY Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Rochester NY Address
The Virgin Voyages Rochester NY Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Rochester NY Terminal Address is:
1000 N River St, Rochester, NY 14612, USA
The Virgin Voyages Terminal in Rochester NY sits on the northwest side of Port of Rochester NY, perfectly positioned with stunning views of downtown Rochester NY’s skyline.
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Virgin Voyages Rochester NY Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Rochester NY Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Rochester NY Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Rochester NY Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Rochester NY Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Rochester NY Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Rochester NY Port Transportation | Uber/Lyft drop-off at Rochester NY Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Rochester NY |
How to Contact Virgin Voyages Rochester NY Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Rochester NY.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Rochester NY Port
The team at Virgin Voyages Terminal V in Rochester NY is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Rochester NY Terminal:
Booking Modifications at Rochester NY Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Rochester NY Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Rochester NY Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Rochester NY Terminal check-in time.

Boarding & Check-In Assistance at Rochester NY Port
Your Virgin Voyages experience begins with seamless boarding at Rochester NY Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Rochester NY Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Rochester NY Port terminal or during online check-in.
Luggage & Accessibility Services at Rochester NY Terminal
At Rochester NY Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Rochester NY Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Rochester NY Port
Reaching Rochester NY Terminal V is easy:
- Drivers: The Rochester NY terminal garage charges $25/day (credit cards only) with EV charging stations
- From Rochester NY Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Rochester NY Port)
Facilities at Virgin Voyages Rochester NY Terminal V
The Virgin Voyages Terminal in Rochester NY offers several facilities designed to enhance the passenger experience:
- Express Check-In at Rochester NY Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Rochester NY Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Rochester NY Terminal: Complimentary water & charging stations while you wait
- Parking at Rochester NY Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Rochester NY Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Rochester NY Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Rochester NY Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Rochester NY ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Rochester NY Port
What is the Virgin Voyages Rochester NY Port address?
Which ships depart from Virgin Voyages Terminal in Rochester NY?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Rochester NY Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Rochester NY Terminal?
What is the Virgin Voyages Rochester NY Port phone number?
Which terminal does Virgin Voyages use at Rochester NY Port?
Can I modify my booking at Rochester NY Terminal V?
Virgin Voyages Port Other Locations