When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Progreso Port is essential for a smooth sailing experience. The Virgin Voyages Port in Progreso offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Progreso Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Progreso
Virgin Voyages operates from Terminal V at Port of Progreso – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Progreso features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Progreso Port Address | Puerto de Progreso, Yucatán, Mexico |
Progreso Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Progreso Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Progreso Operations: 52 969-935-3504 |
Progreso Parking Information | Progreso On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Progreso Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Progreso Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Progreso Port Nearby Hotels | YOTEL Progreso (4-min walk) citizenM Progreso (8-min drive) InterContinental (10-min drive) |
Transportation Options at Progreso Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Progreso Calendar for Virgin Voyages Progreso Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Progreso Address
The Virgin Voyages Progreso Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Progreso Terminal Address is:
Puerto de Progreso, Yucatán, Mexico
The Virgin Voyages Terminal in Progreso sits on the northwest side of Port of Progreso, perfectly positioned with stunning views of downtown Progreso’s skyline.
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Virgin Voyages Progreso Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Progreso Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Progreso Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Progreso Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Progreso Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Progreso Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Progreso Port Transportation | Uber/Lyft drop-off at Progreso Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Progreso |
How to Contact Virgin Voyages Progreso Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Progreso.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Progreso Port
The team at Virgin Voyages Terminal V in Progreso is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Progreso Terminal:
Booking Modifications at Progreso Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Progreso Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Progreso Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Progreso Terminal check-in time.

Boarding & Check-In Assistance at Progreso Port
Your Virgin Voyages experience begins with seamless boarding at Progreso Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Progreso Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Progreso Port terminal or during online check-in.
Luggage & Accessibility Services at Progreso Terminal
At Progreso Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Progreso Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Progreso Port
Reaching Progreso Terminal V is easy:
- Drivers: The Progreso terminal garage charges $25/day (credit cards only) with EV charging stations
- From Progreso Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Progreso Port)
Facilities at Virgin Voyages Progreso Terminal V
The Virgin Voyages Terminal in Progreso offers several facilities designed to enhance the passenger experience:
- Express Check-In at Progreso Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Progreso Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Progreso Terminal: Complimentary water & charging stations while you wait
- Parking at Progreso Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Progreso Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Progreso Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Progreso Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Progreso ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Progreso Port
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Which ships depart from Virgin Voyages Terminal in Progreso?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
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When can I drop off my luggage at Virgin Voyages Terminal V?
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Which terminal does Virgin Voyages use at Progreso Port?
Can I modify my booking at Progreso Terminal V?
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