Virgin Voyages New York Port

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Booking, Cancellation, Refund & Date Change

When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages New York Port is essential for a smooth sailing experience. The Virgin Voyages Port in New York offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages New York Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in New York

Virgin Voyages operates from Terminal V at Port of New York – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in New York features:

CategoryDetails
Official Terminal NameTerminal V (Exclusive to Virgin Voyages)
Virgin Voyages New York Port AddressManhattan Cruise Terminal, 711 12th Avenue, NY 10019, USA
New York Terminal V FeaturesRockStar Lounge for suite guests
Instagrammable neon art installations
Pre-boiling cocktail bar
Rooftop terrace with skyline views
Virgin Voyages New York Port Phone NumberVirgin Voyages Phone Number: 1 (954) 488-2955
Port of New York Operations: 1 212-641-4440
New York Parking InformationNew York On-site garage ($25/day)
EV charging stations available
Accessible parking spaces
Baggage ServicesNew York Porter service ($5-$10 tip suggested)
Luggage tags delivered pre-cruise
Oversized item drop-off area
New York Port Accessibility ServicesWheelchair assistance
Priority boarding
Sensory-friendly zones
Service animal relief area
New York Port Nearby HotelsYOTEL New York (4-min walk)
citizenM New York (8-min drive)
InterContinental (10-min drive)
Transportation Options at New York PortUber/Lyft pickup zone at terminal
Brightline train to Fort Lauderdale
Taxi stand outside baggage claim
Departure ScheduleCheck Port New York Calendar for Virgin Voyages New York Terminal departures
Arrival ProceduresDisembarkation begins at 8:00 AM
Facial recognition for faster customs
Ride share pickup on ground level

Virgin Voyages Terminal in New York Address

The Virgin Voyages New York Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages New York Terminal Address is:

Manhattan Cruise Terminal, 711 12th Avenue, NY 10019, USA

The Virgin Voyages Terminal in New York sits on the northwest side of Port of New York, perfectly positioned with stunning views of downtown New York’s skyline.

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Virgin Voyages New York Terminal Departures & Arrivals

Here is everything you need to know about Virgin Voyages New York Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.

CategoryDeparturesArrivals
TerminalTerminal V (Exclusive Virgin Voyages terminal)Terminal V (Same as departure)
New York Port Check-In/DisembarkationOpens 2-3 hours before departure (Use Virgin Voyages app for time slot)Begins at 8:00 AM (Express walk-off available at 7:30 AM)
Required Documents at New York PortBoarding pass (digital via app)
Passport/ID
Credit card
Customs form (if applicable)
Facial recognition for U.S. citizens
New York Port Baggage AllowanceDrop-off with porters ($5-$10 tip)
Carry-on allowed (max 22″)
Color-coded pickup by deck
Porter assistance available
Parking$25/day at New York Port Terminal V garage (EV spots available)Same garage – pay upon exit
New York Port TransportationUber/Lyft drop-off at New York Port terminal
Hotel shuttles
Taxi stand outside baggage claim
Brightline train to FLL (10-min cab)
Dining/LoungesPre-board cocktail bar
Complimentary water stations
Coffee cart in arrivals area
Nearby cafés in downtown New York

How to Contact Virgin Voyages New York Terminal?

Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in New York.

ContactDetails
Virgin Voyages HeadquartersPlantation, Florida, United States
Virgin Voyages Phone Number1 (954) 488-2955
Virgin Voyages Emailvv@virginvoyages.com
Virgin Voyages Official Websitehttps://www.virginvoyages.com/
Virgin Voyages Facebookhttps://www.facebook.com/virginvoyages/
Virgin Voyages Youtubehttps://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA
Virgin Voyages Instagramhttps://www.instagram.com/virginvoyages/

Queries Handled at Virgin Voyages New York Port

The team at Virgin Voyages Terminal V in New York is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages New York Terminal:

Booking Modifications at New York Terminal

Need to adjust your Virgin Voyages reservation? For changes to bookings departing from New York Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the New York Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned New York Terminal check-in time.

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Boarding & Check-In Assistance at New York Port

Your Virgin Voyages experience begins with seamless boarding at New York Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The New York Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the New York Port terminal or during online check-in.

Luggage & Accessibility Services at New York Terminal

At New York Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The New York Port facility offers:

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  • Wheelchair assistance from drop-off to cabin
  • Sensory-friendly check-in areas
  • Service animal relief zones
Transportation and Parking Options at New York Port

Reaching New York Terminal V is easy:

  • Drivers: The New York terminal garage charges $25/day (credit cards only) with EV charging stations
  • From New York Airport: 15-minute Uber/Lyft ride (~$25)
  • Brightline Train: Connects from Fort Lauderdale (take Uber to New York Port)

Facilities at Virgin Voyages New York Terminal V

The Virgin Voyages Terminal in New York offers several facilities designed to enhance the passenger experience:

  • Express Check-In at New York Terminal: Digital queues via the Virgin app speed up boarding
  • Baggage Drop at New York Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
  • Pre-Boarding Lounge in New York Terminal: Complimentary water & charging stations while you wait
  • Parking at New York Port: $25/day garage adjacent to Terminal V (EV spots available)
  • Accessibility in New York Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
  • Pet Relief Area at New York Port: Designated zone for service animals only near Terminal V entrance
Conclusion

Terminal V at the Virgin Voyages New York Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in New York ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.

FAQs on Virgin Voyages New York Port
What is the Virgin Voyages New York Port address?
Manhattan Cruise Terminal, 711 12th Avenue, NY 10019, USA
Which ships depart from Virgin Voyages Terminal in New York?
Virgin Voyages operates several ships from New York Terminal V, including:
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages New York Port?
General boarding begins at 2:15 PM, but Sailors must follow New York Port Terminal Arrival Time selected in the Virgin Voyages App.
When can I drop off my luggage at Virgin Voyages Terminal V?
Luggage drop-off at Virgin Voyages New York Port begins at 9:00 AM on embarkation day.
Where can I park at Virgin Voyages New York Terminal?
The closest parking to Virgin Voyages Terminal in New York is Garage G, located directly adjacent to Terminal V.
What is the Virgin Voyages New York Port phone number?
1 212-641-4440
Which terminal does Virgin Voyages use at New York Port?
All Virgin Voyages New York Port departures operate from Terminal V.
Can I modify my booking at New York Terminal V?
Most changes must be made before arrival by calling: +1 (954) 488-2955

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