When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Mazatlan Port is essential for a smooth sailing experience. The Virgin Voyages Port in Mazatlan offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Mazatlan Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Mazatlan
Virgin Voyages operates from Terminal V at Port of Mazatlan – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Mazatlan features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Mazatlan Port Address | Port of Mazatlán, 82000 Sinaloa, Mexico |
Mazatlan Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Mazatlan Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Mazatlan Operations: 52 669-982-2222 |
Mazatlan Parking Information | Mazatlan On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Mazatlan Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Mazatlan Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Mazatlan Port Nearby Hotels | YOTEL Mazatlan (4-min walk) citizenM Mazatlan (8-min drive) InterContinental (10-min drive) |
Transportation Options at Mazatlan Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Mazatlan Calendar for Virgin Voyages Mazatlan Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Mazatlan Address
The Virgin Voyages Mazatlan Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Mazatlan Terminal Address is:
Port of Mazatlán, 82000 Sinaloa, Mexico
The Virgin Voyages Terminal in Mazatlan sits on the northwest side of Port of Mazatlan, perfectly positioned with stunning views of downtown Mazatlan’s skyline.
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Virgin Voyages Mazatlan Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Mazatlan Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Mazatlan Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Mazatlan Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Mazatlan Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Mazatlan Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Mazatlan Port Transportation | Uber/Lyft drop-off at Mazatlan Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Mazatlan |
How to Contact Virgin Voyages Mazatlan Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Mazatlan.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Mazatlan Port
The team at Virgin Voyages Terminal V in Mazatlan is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Mazatlan Terminal:
Booking Modifications at Mazatlan Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Mazatlan Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Mazatlan Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Mazatlan Terminal check-in time.

Boarding & Check-In Assistance at Mazatlan Port
Your Virgin Voyages experience begins with seamless boarding at Mazatlan Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Mazatlan Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Mazatlan Port terminal or during online check-in.
Luggage & Accessibility Services at Mazatlan Terminal
At Mazatlan Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Mazatlan Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Mazatlan Port
Reaching Mazatlan Terminal V is easy:
- Drivers: The Mazatlan terminal garage charges $25/day (credit cards only) with EV charging stations
- From Mazatlan Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Mazatlan Port)
Facilities at Virgin Voyages Mazatlan Terminal V
The Virgin Voyages Terminal in Mazatlan offers several facilities designed to enhance the passenger experience:
- Express Check-In at Mazatlan Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Mazatlan Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Mazatlan Terminal: Complimentary water & charging stations while you wait
- Parking at Mazatlan Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Mazatlan Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Mazatlan Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Mazatlan Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Mazatlan ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Mazatlan Port
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Which ships depart from Virgin Voyages Terminal in Mazatlan?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Mazatlan Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Mazatlan Terminal?
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Which terminal does Virgin Voyages use at Mazatlan Port?
Can I modify my booking at Mazatlan Terminal V?
Virgin Voyages Port Other Locations