When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Kailua-Kona Port is essential for a smooth sailing experience. The Virgin Voyages Port in Kailua-Kona offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Kailua-Kona Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Kailua-Kona
Virgin Voyages operates from Terminal V at Port of Kailua-Kona – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Kailua-Kona features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Kailua-Kona Port Address | Kailua Pier, HI 96740 |
Kailua-Kona Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Kailua-Kona Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Kailua-Kona Operations: 1 808-327-9740 |
Kailua-Kona Parking Information | Kailua-Kona On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Kailua-Kona Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Kailua-Kona Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Kailua-Kona Port Nearby Hotels | YOTEL Kailua-Kona (4-min walk) citizenM Kailua-Kona (8-min drive) InterContinental (10-min drive) |
Transportation Options at Kailua-Kona Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Kailua-Kona Calendar for Virgin Voyages Kailua-Kona Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Kailua-Kona Address
The Virgin Voyages Kailua-Kona Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Kailua-Kona Terminal Address is:
Kailua Pier, HI 96740
The Virgin Voyages Terminal in Kailua-Kona sits on the northwest side of Port of Kailua-Kona, perfectly positioned with stunning views of downtown Kailua-Kona’s skyline.
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Virgin Voyages Kailua-Kona Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Kailua-Kona Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Kailua-Kona Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Kailua-Kona Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Kailua-Kona Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Kailua-Kona Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Kailua-Kona Port Transportation | Uber/Lyft drop-off at Kailua-Kona Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Kailua-Kona |
How to Contact Virgin Voyages Kailua-Kona Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Kailua-Kona.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Kailua-Kona Port
The team at Virgin Voyages Terminal V in Kailua-Kona is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Kailua-Kona Terminal:
Booking Modifications at Kailua-Kona Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Kailua-Kona Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Kailua-Kona Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Kailua-Kona Terminal check-in time.

Boarding & Check-In Assistance at Kailua-Kona Port
Your Virgin Voyages experience begins with seamless boarding at Kailua-Kona Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Kailua-Kona Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Kailua-Kona Port terminal or during online check-in.
Luggage & Accessibility Services at Kailua-Kona Terminal
At Kailua-Kona Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Kailua-Kona Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Kailua-Kona Port
Reaching Kailua-Kona Terminal V is easy:
- Drivers: The Kailua-Kona terminal garage charges $25/day (credit cards only) with EV charging stations
- From Kailua-Kona Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Kailua-Kona Port)
Facilities at Virgin Voyages Kailua-Kona Terminal V
The Virgin Voyages Terminal in Kailua-Kona offers several facilities designed to enhance the passenger experience:
- Express Check-In at Kailua-Kona Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Kailua-Kona Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Kailua-Kona Terminal: Complimentary water & charging stations while you wait
- Parking at Kailua-Kona Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Kailua-Kona Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Kailua-Kona Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Kailua-Kona Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Kailua-Kona ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Kailua-Kona Port
What is the Virgin Voyages Kailua-Kona Port address?
Which ships depart from Virgin Voyages Terminal in Kailua-Kona?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Kailua-Kona Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Kailua-Kona Terminal?
What is the Virgin Voyages Kailua-Kona Port phone number?
Which terminal does Virgin Voyages use at Kailua-Kona Port?
Can I modify my booking at Kailua-Kona Terminal V?
Virgin Voyages Port Other Locations