+1-877-777-6741When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Hilo Port is essential for a smooth sailing experience. The Virgin Voyages Port in Hilo offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Hilo Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.
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Detailed About the Virgin Voyages Port in Hilo
Virgin Voyages operates from Terminal V at Port of Hilo – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Hilo features:
| Category | Details |
|---|---|
| Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
| Virgin Voyages Hilo Port Address | Port of Hilo, HI 96720, USA |
| Hilo Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
| Virgin Voyages Hilo Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Hilo Operations: 1 808-935-0931 |
| Hilo Parking Information | Hilo On-site garage ($25/day) EV charging stations available Accessible parking spaces |
| Baggage Services | Hilo Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
| Hilo Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
| Hilo Port Nearby Hotels | YOTEL Hilo (4-min walk) citizenM Hilo (8-min drive) InterContinental (10-min drive) |
| Transportation Options at Hilo Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
| Departure Schedule | Check Port Hilo Calendar for Virgin Voyages Hilo Terminal departures |
| Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Hilo Address
The Virgin Voyages Hilo Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Hilo Terminal Address is:
Port of Hilo, HI 96720, USA
The Virgin Voyages Terminal in Hilo sits on the northwest side of Port of Hilo, perfectly positioned with stunning views of downtown Hilo’s skyline.
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Virgin Voyages Hilo Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Hilo Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
| Category | Departures | Arrivals |
|---|---|---|
| Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
| Hilo Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
| Required Documents at Hilo Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
| Hilo Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
| Parking | $25/day at Hilo Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
| Hilo Port Transportation | Uber/Lyft drop-off at Hilo Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
| Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Hilo |
How to Contact Virgin Voyages Hilo Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Hilo.
| Contact | Details |
|---|---|
| Virgin Voyages Headquarters | Plantation, Florida, United States |
| Virgin Voyages Phone Number | 1 (954) 488-2955 |
| Virgin Voyages Email | vv@virginvoyages.com |
| Virgin Voyages Official Website | https://www.virginvoyages.com/ |
| Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
| Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
| Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Hilo Port
The team at Virgin Voyages Terminal V in Hilo is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Hilo Terminal:
Booking Modifications at Hilo Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Hilo Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Hilo Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Hilo Terminal check-in time.
Boarding & Check-In Assistance at Hilo Port
Your Virgin Voyages experience begins with seamless boarding at Hilo Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Hilo Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Hilo Port terminal or during online check-in.
Luggage & Accessibility Services at Hilo Terminal
At Hilo Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Hilo Port facility offers:
- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Hilo Port
Reaching Hilo Terminal V is easy:
- Drivers: The Hilo terminal garage charges $25/day (credit cards only) with EV charging stations
- From Hilo Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Hilo Port)
Facilities at Virgin Voyages Hilo Terminal V
The Virgin Voyages Terminal in Hilo offers several facilities designed to enhance the passenger experience:
- Express Check-In at Hilo Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Hilo Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Hilo Terminal: Complimentary water & charging stations while you wait
- Parking at Hilo Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Hilo Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Hilo Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Hilo Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Hilo ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Hilo Port
What is the Virgin Voyages Hilo Port address?
Which ships depart from Virgin Voyages Terminal in Hilo?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Hilo Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Hilo Terminal?
What is the Virgin Voyages Hilo Port phone number?
Which terminal does Virgin Voyages use at Hilo Port?
Can I modify my booking at Hilo Terminal V?
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