When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Great Lakes Port is essential for a smooth sailing experience. The Virgin Voyages Port in Great Lakes offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Great Lakes Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Great Lakes
Virgin Voyages operates from Terminal V at Port of Great Lakes – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Great Lakes features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Great Lakes Port Address | Multiple locations (Chicago, Cleveland, Detroit, etc.) |
Great Lakes Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Great Lakes Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Great Lakes Operations: Varies |
Great Lakes Parking Information | Great Lakes On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Great Lakes Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Great Lakes Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Great Lakes Port Nearby Hotels | YOTEL Great Lakes (4-min walk) citizenM Great Lakes (8-min drive) InterContinental (10-min drive) |
Transportation Options at Great Lakes Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Great Lakes Calendar for Virgin Voyages Great Lakes Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Great Lakes Address
The Virgin Voyages Great Lakes Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Great Lakes Terminal Address is:
Multiple locations (Chicago, Cleveland, Detroit, etc.)
The Virgin Voyages Terminal in Great Lakes sits on the northwest side of Port of Great Lakes, perfectly positioned with stunning views of downtown Great Lakes’s skyline.
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Virgin Voyages Great Lakes Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Great Lakes Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Great Lakes Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Great Lakes Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Great Lakes Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Great Lakes Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Great Lakes Port Transportation | Uber/Lyft drop-off at Great Lakes Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Great Lakes |
How to Contact Virgin Voyages Great Lakes Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Great Lakes.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Great Lakes Port
The team at Virgin Voyages Terminal V in Great Lakes is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Great Lakes Terminal:
Booking Modifications at Great Lakes Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Great Lakes Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Great Lakes Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Great Lakes Terminal check-in time.

Boarding & Check-In Assistance at Great Lakes Port
Your Virgin Voyages experience begins with seamless boarding at Great Lakes Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Great Lakes Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Great Lakes Port terminal or during online check-in.
Luggage & Accessibility Services at Great Lakes Terminal
At Great Lakes Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Great Lakes Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Great Lakes Port
Reaching Great Lakes Terminal V is easy:
- Drivers: The Great Lakes terminal garage charges $25/day (credit cards only) with EV charging stations
- From Great Lakes Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Great Lakes Port)
Facilities at Virgin Voyages Great Lakes Terminal V
The Virgin Voyages Terminal in Great Lakes offers several facilities designed to enhance the passenger experience:
- Express Check-In at Great Lakes Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Great Lakes Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Great Lakes Terminal: Complimentary water & charging stations while you wait
- Parking at Great Lakes Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Great Lakes Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Great Lakes Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Great Lakes Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Great Lakes ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Great Lakes Port
What is the Virgin Voyages Great Lakes Port address?
Which ships depart from Virgin Voyages Terminal in Great Lakes?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Great Lakes Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Great Lakes Terminal?
What is the Virgin Voyages Great Lakes Port phone number?
Which terminal does Virgin Voyages use at Great Lakes Port?
Can I modify my booking at Great Lakes Terminal V?
Virgin Voyages Port Other Locations