When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Costa Maya Port is essential for a smooth sailing experience. The Virgin Voyages Port in Costa Maya offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Costa Maya Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Costa Maya
Virgin Voyages operates from Terminal V at Port of Costa Maya – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Costa Maya features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Costa Maya Port Address | Puerto Costa Maya, 77976 Q.R., Mexico |
Costa Maya Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Costa Maya Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Costa Maya Operations: 52 983 834-5150 |
Costa Maya Parking Information | Costa Maya On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Costa Maya Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Costa Maya Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Costa Maya Port Nearby Hotels | YOTEL Costa Maya (4-min walk) citizenM Costa Maya (8-min drive) InterContinental (10-min drive) |
Transportation Options at Costa Maya Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Costa Maya Calendar for Virgin Voyages Costa Maya Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Costa Maya Address
The Virgin Voyages Costa Maya Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Costa Maya Terminal Address is:
Puerto Costa Maya, 77976 Q.R., Mexico
The Virgin Voyages Terminal in Costa Maya sits on the northwest side of Port of Costa Maya, perfectly positioned with stunning views of downtown Costa Maya’s skyline.
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Virgin Voyages Costa Maya Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Costa Maya Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Costa Maya Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Costa Maya Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Costa Maya Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Costa Maya Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Costa Maya Port Transportation | Uber/Lyft drop-off at Costa Maya Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Costa Maya |
How to Contact Virgin Voyages Costa Maya Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Costa Maya.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Costa Maya Port
The team at Virgin Voyages Terminal V in Costa Maya is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Costa Maya Terminal:
Booking Modifications at Costa Maya Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Costa Maya Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Costa Maya Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Costa Maya Terminal check-in time.

Boarding & Check-In Assistance at Costa Maya Port
Your Virgin Voyages experience begins with seamless boarding at Costa Maya Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Costa Maya Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Costa Maya Port terminal or during online check-in.
Luggage & Accessibility Services at Costa Maya Terminal
At Costa Maya Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Costa Maya Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Costa Maya Port
Reaching Costa Maya Terminal V is easy:
- Drivers: The Costa Maya terminal garage charges $25/day (credit cards only) with EV charging stations
- From Costa Maya Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Costa Maya Port)
Facilities at Virgin Voyages Costa Maya Terminal V
The Virgin Voyages Terminal in Costa Maya offers several facilities designed to enhance the passenger experience:
- Express Check-In at Costa Maya Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Costa Maya Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Costa Maya Terminal: Complimentary water & charging stations while you wait
- Parking at Costa Maya Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Costa Maya Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Costa Maya Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Costa Maya Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Costa Maya ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Costa Maya Port
What is the Virgin Voyages Costa Maya Port address?
Which ships depart from Virgin Voyages Terminal in Costa Maya?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Costa Maya Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Costa Maya Terminal?
What is the Virgin Voyages Costa Maya Port phone number?
Which terminal does Virgin Voyages use at Costa Maya Port?
Can I modify my booking at Costa Maya Terminal V?
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