+1-877-777-6741When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Cancun Port is essential for a smooth sailing experience. The Virgin Voyages Port in Cancun offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Cancun Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.
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Detailed About the Virgin Voyages Port in Cancun
Virgin Voyages operates from Terminal V at Port of Cancun – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Cancun features:
| Category | Details |
|---|---|
| Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
| Virgin Voyages Cancun Port Address | Terminal Marítima Punta Sam, Cancún |
| Cancun Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
| Virgin Voyages Cancun Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Cancun Operations: 52 998 881 9850 |
| Cancun Parking Information | Cancun On-site garage ($25/day) EV charging stations available Accessible parking spaces |
| Baggage Services | Cancun Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
| Cancun Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
| Cancun Port Nearby Hotels | YOTEL Cancun (4-min walk) citizenM Cancun (8-min drive) InterContinental (10-min drive) |
| Transportation Options at Cancun Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
| Departure Schedule | Check Port Cancun Calendar for Virgin Voyages Cancun Terminal departures |
| Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Cancun Address
The Virgin Voyages Cancun Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Cancun Terminal Address is:
Terminal Marítima Punta Sam, Cancún
The Virgin Voyages Terminal in Cancun sits on the northwest side of Port of Cancun, perfectly positioned with stunning views of downtown Cancun’s skyline.
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Virgin Voyages Cancun Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Cancun Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
| Category | Departures | Arrivals |
|---|---|---|
| Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
| Cancun Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
| Required Documents at Cancun Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
| Cancun Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
| Parking | $25/day at Cancun Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
| Cancun Port Transportation | Uber/Lyft drop-off at Cancun Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
| Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Cancun |
How to Contact Virgin Voyages Cancun Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Cancun.
| Contact | Details |
|---|---|
| Virgin Voyages Headquarters | Plantation, Florida, United States |
| Virgin Voyages Phone Number | 1 (954) 488-2955 |
| Virgin Voyages Email | vv@virginvoyages.com |
| Virgin Voyages Official Website | https://www.virginvoyages.com/ |
| Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
| Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
| Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Cancun Port
The team at Virgin Voyages Terminal V in Cancun is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Cancun Terminal:
Booking Modifications at Cancun Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Cancun Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Cancun Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Cancun Terminal check-in time.
Boarding & Check-In Assistance at Cancun Port
Your Virgin Voyages experience begins with seamless boarding at Cancun Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Cancun Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Cancun Port terminal or during online check-in.
Luggage & Accessibility Services at Cancun Terminal
At Cancun Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Cancun Port facility offers:
- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Cancun Port
Reaching Cancun Terminal V is easy:
- Drivers: The Cancun terminal garage charges $25/day (credit cards only) with EV charging stations
- From Cancun Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Cancun Port)
Facilities at Virgin Voyages Cancun Terminal V
The Virgin Voyages Terminal in Cancun offers several facilities designed to enhance the passenger experience:
- Express Check-In at Cancun Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Cancun Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Cancun Terminal: Complimentary water & charging stations while you wait
- Parking at Cancun Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Cancun Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Cancun Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Cancun Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Cancun ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Cancun Port
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Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
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Virgin Voyages Port Other Locations