Virgin Voyages Bay of Islands Port

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Booking, Cancellation, Refund & Date Change

When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Bay of Islands Port is essential for a smooth sailing experience. The Virgin Voyages Port in Bay of Islands offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Bay of Islands Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Bay of Islands

Virgin Voyages operates from Terminal V at Port of Bay of Islands – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Bay of Islands features:

CategoryDetails
Official Terminal NameTerminal V (Exclusive to Virgin Voyages)
Virgin Voyages Bay of Islands Port AddressPort of Opua, Bay of Islands, NZ
Bay of Islands Terminal V FeaturesRockStar Lounge for suite guests
Instagrammable neon art installations
Pre-boiling cocktail bar
Rooftop terrace with skyline views
Virgin Voyages Bay of Islands Port Phone NumberVirgin Voyages Phone Number: 1 (954) 488-2955
Port of Bay of Islands Operations: 64 9-402-7685
Bay of Islands Parking InformationBay of Islands On-site garage ($25/day)
EV charging stations available
Accessible parking spaces
Baggage ServicesBay of Islands Porter service ($5-$10 tip suggested)
Luggage tags delivered pre-cruise
Oversized item drop-off area
Bay of Islands Port Accessibility ServicesWheelchair assistance
Priority boarding
Sensory-friendly zones
Service animal relief area
Bay of Islands Port Nearby HotelsYOTEL Bay of Islands (4-min walk)
citizenM Bay of Islands (8-min drive)
InterContinental (10-min drive)
Transportation Options at Bay of Islands PortUber/Lyft pickup zone at terminal
Brightline train to Fort Lauderdale
Taxi stand outside baggage claim
Departure ScheduleCheck Port Bay of Islands Calendar for Virgin Voyages Bay of Islands Terminal departures
Arrival ProceduresDisembarkation begins at 8:00 AM
Facial recognition for faster customs
Ride share pickup on ground level

Virgin Voyages Terminal in Bay of Islands Address

The Virgin Voyages Bay of Islands Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Bay of Islands Terminal Address is:

Port of Opua, Bay of Islands, NZ

The Virgin Voyages Terminal in Bay of Islands sits on the northwest side of Port of Bay of Islands, perfectly positioned with stunning views of downtown Bay of Islands’s skyline.

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Virgin Voyages Bay of Islands Terminal Departures & Arrivals

Here is everything you need to know about Virgin Voyages Bay of Islands Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.

CategoryDeparturesArrivals
TerminalTerminal V (Exclusive Virgin Voyages terminal)Terminal V (Same as departure)
Bay of Islands Port Check-In/DisembarkationOpens 2-3 hours before departure (Use Virgin Voyages app for time slot)Begins at 8:00 AM (Express walk-off available at 7:30 AM)
Required Documents at Bay of Islands PortBoarding pass (digital via app)
Passport/ID
Credit card
Customs form (if applicable)
Facial recognition for U.S. citizens
Bay of Islands Port Baggage AllowanceDrop-off with porters ($5-$10 tip)
Carry-on allowed (max 22″)
Color-coded pickup by deck
Porter assistance available
Parking$25/day at Bay of Islands Port Terminal V garage (EV spots available)Same garage – pay upon exit
Bay of Islands Port TransportationUber/Lyft drop-off at Bay of Islands Port terminal
Hotel shuttles
Taxi stand outside baggage claim
Brightline train to FLL (10-min cab)
Dining/LoungesPre-board cocktail bar
Complimentary water stations
Coffee cart in arrivals area
Nearby cafés in downtown Bay of Islands

How to Contact Virgin Voyages Bay of Islands Terminal?

Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Bay of Islands.

ContactDetails
Virgin Voyages HeadquartersPlantation, Florida, United States
Virgin Voyages Phone Number1 (954) 488-2955
Virgin Voyages Emailvv@virginvoyages.com
Virgin Voyages Official Websitehttps://www.virginvoyages.com/
Virgin Voyages Facebookhttps://www.facebook.com/virginvoyages/
Virgin Voyages Youtubehttps://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA
Virgin Voyages Instagramhttps://www.instagram.com/virginvoyages/

Queries Handled at Virgin Voyages Bay of Islands Port

The team at Virgin Voyages Terminal V in Bay of Islands is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Bay of Islands Terminal:

Booking Modifications at Bay of Islands Terminal

Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Bay of Islands Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Bay of Islands Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Bay of Islands Terminal check-in time.

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Boarding & Check-In Assistance at Bay of Islands Port

Your Virgin Voyages experience begins with seamless boarding at Bay of Islands Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Bay of Islands Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Bay of Islands Port terminal or during online check-in.

Luggage & Accessibility Services at Bay of Islands Terminal

At Bay of Islands Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Bay of Islands Port facility offers:

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  • Wheelchair assistance from drop-off to cabin
  • Sensory-friendly check-in areas
  • Service animal relief zones
Transportation and Parking Options at Bay of Islands Port

Reaching Bay of Islands Terminal V is easy:

  • Drivers: The Bay of Islands terminal garage charges $25/day (credit cards only) with EV charging stations
  • From Bay of Islands Airport: 15-minute Uber/Lyft ride (~$25)
  • Brightline Train: Connects from Fort Lauderdale (take Uber to Bay of Islands Port)

Facilities at Virgin Voyages Bay of Islands Terminal V

The Virgin Voyages Terminal in Bay of Islands offers several facilities designed to enhance the passenger experience:

  • Express Check-In at Bay of Islands Terminal: Digital queues via the Virgin app speed up boarding
  • Baggage Drop at Bay of Islands Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
  • Pre-Boarding Lounge in Bay of Islands Terminal: Complimentary water & charging stations while you wait
  • Parking at Bay of Islands Port: $25/day garage adjacent to Terminal V (EV spots available)
  • Accessibility in Bay of Islands Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
  • Pet Relief Area at Bay of Islands Port: Designated zone for service animals only near Terminal V entrance
Conclusion

Terminal V at the Virgin Voyages Bay of Islands Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Bay of Islands ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.

FAQs on Virgin Voyages Bay of Islands Port
What is the Virgin Voyages Bay of Islands Port address?
Port of Opua, Bay of Islands, NZ
Which ships depart from Virgin Voyages Terminal in Bay of Islands?
Virgin Voyages operates several ships from Bay of Islands Terminal V, including:
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Bay of Islands Port?
General boarding begins at 2:15 PM, but Sailors must follow Bay of Islands Port Terminal Arrival Time selected in the Virgin Voyages App.
When can I drop off my luggage at Virgin Voyages Terminal V?
Luggage drop-off at Virgin Voyages Bay of Islands Port begins at 9:00 AM on embarkation day.
Where can I park at Virgin Voyages Bay of Islands Terminal?
The closest parking to Virgin Voyages Terminal in Bay of Islands is Garage G, located directly adjacent to Terminal V.
What is the Virgin Voyages Bay of Islands Port phone number?
64 9-402-7685
Which terminal does Virgin Voyages use at Bay of Islands Port?
All Virgin Voyages Bay of Islands Port departures operate from Terminal V.
Can I modify my booking at Bay of Islands Terminal V?
Most changes must be made before arrival by calling: +1 (954) 488-2955

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