Virgin Voyages Basel Port

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Booking, Cancellation, Refund & Date Change

When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Basel Port is essential for a smooth sailing experience. The Virgin Voyages Port in Basel offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Basel Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Basel

Virgin Voyages operates from Terminal V at Port of Basel – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Basel features:

CategoryDetails
Official Terminal NameTerminal V (Exclusive to Virgin Voyages)
Virgin Voyages Basel Port AddressPort of Basel, 4058
Basel Terminal V FeaturesRockStar Lounge for suite guests
Instagrammable neon art installations
Pre-boiling cocktail bar
Rooftop terrace with skyline views
Virgin Voyages Basel Port Phone NumberVirgin Voyages Phone Number: 1 (954) 488-2955
Port of Basel Operations: 41 61-639 96 00
Basel Parking InformationBasel On-site garage ($25/day)
EV charging stations available
Accessible parking spaces
Baggage ServicesBasel Porter service ($5-$10 tip suggested)
Luggage tags delivered pre-cruise
Oversized item drop-off area
Basel Port Accessibility ServicesWheelchair assistance
Priority boarding
Sensory-friendly zones
Service animal relief area
Basel Port Nearby HotelsYOTEL Basel (4-min walk)
citizenM Basel (8-min drive)
InterContinental (10-min drive)
Transportation Options at Basel PortUber/Lyft pickup zone at terminal
Brightline train to Fort Lauderdale
Taxi stand outside baggage claim
Departure ScheduleCheck Port Basel Calendar for Virgin Voyages Basel Terminal departures
Arrival ProceduresDisembarkation begins at 8:00 AM
Facial recognition for faster customs
Ride share pickup on ground level

Virgin Voyages Terminal in Basel Address

The Virgin Voyages Basel Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Basel Terminal Address is:

Port of Basel, 4058

The Virgin Voyages Terminal in Basel sits on the northwest side of Port of Basel, perfectly positioned with stunning views of downtown Basel’s skyline.

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Virgin Voyages Basel Terminal Departures & Arrivals

Here is everything you need to know about Virgin Voyages Basel Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.

CategoryDeparturesArrivals
TerminalTerminal V (Exclusive Virgin Voyages terminal)Terminal V (Same as departure)
Basel Port Check-In/DisembarkationOpens 2-3 hours before departure (Use Virgin Voyages app for time slot)Begins at 8:00 AM (Express walk-off available at 7:30 AM)
Required Documents at Basel PortBoarding pass (digital via app)
Passport/ID
Credit card
Customs form (if applicable)
Facial recognition for U.S. citizens
Basel Port Baggage AllowanceDrop-off with porters ($5-$10 tip)
Carry-on allowed (max 22″)
Color-coded pickup by deck
Porter assistance available
Parking$25/day at Basel Port Terminal V garage (EV spots available)Same garage – pay upon exit
Basel Port TransportationUber/Lyft drop-off at Basel Port terminal
Hotel shuttles
Taxi stand outside baggage claim
Brightline train to FLL (10-min cab)
Dining/LoungesPre-board cocktail bar
Complimentary water stations
Coffee cart in arrivals area
Nearby cafés in downtown Basel

How to Contact Virgin Voyages Basel Terminal?

Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Basel.

ContactDetails
Virgin Voyages HeadquartersPlantation, Florida, United States
Virgin Voyages Phone Number1 (954) 488-2955
Virgin Voyages Emailvv@virginvoyages.com
Virgin Voyages Official Websitehttps://www.virginvoyages.com/
Virgin Voyages Facebookhttps://www.facebook.com/virginvoyages/
Virgin Voyages Youtubehttps://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA
Virgin Voyages Instagramhttps://www.instagram.com/virginvoyages/

Queries Handled at Virgin Voyages Basel Port

The team at Virgin Voyages Terminal V in Basel is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Basel Terminal:

Booking Modifications at Basel Terminal

Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Basel Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Basel Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Basel Terminal check-in time.

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Boarding & Check-In Assistance at Basel Port

Your Virgin Voyages experience begins with seamless boarding at Basel Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Basel Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Basel Port terminal or during online check-in.

Luggage & Accessibility Services at Basel Terminal

At Basel Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Basel Port facility offers:

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  • Wheelchair assistance from drop-off to cabin
  • Sensory-friendly check-in areas
  • Service animal relief zones
Transportation and Parking Options at Basel Port

Reaching Basel Terminal V is easy:

  • Drivers: The Basel terminal garage charges $25/day (credit cards only) with EV charging stations
  • From Basel Airport: 15-minute Uber/Lyft ride (~$25)
  • Brightline Train: Connects from Fort Lauderdale (take Uber to Basel Port)

Facilities at Virgin Voyages Basel Terminal V

The Virgin Voyages Terminal in Basel offers several facilities designed to enhance the passenger experience:

  • Express Check-In at Basel Terminal: Digital queues via the Virgin app speed up boarding
  • Baggage Drop at Basel Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
  • Pre-Boarding Lounge in Basel Terminal: Complimentary water & charging stations while you wait
  • Parking at Basel Port: $25/day garage adjacent to Terminal V (EV spots available)
  • Accessibility in Basel Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
  • Pet Relief Area at Basel Port: Designated zone for service animals only near Terminal V entrance
Conclusion

Terminal V at the Virgin Voyages Basel Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Basel ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.

FAQs on Virgin Voyages Basel Port
What is the Virgin Voyages Basel Port address?
Port of Basel, 4058
Which ships depart from Virgin Voyages Terminal in Basel?
Virgin Voyages operates several ships from Basel Terminal V, including:
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Basel Port?
General boarding begins at 2:15 PM, but Sailors must follow Basel Port Terminal Arrival Time selected in the Virgin Voyages App.
When can I drop off my luggage at Virgin Voyages Terminal V?
Luggage drop-off at Virgin Voyages Basel Port begins at 9:00 AM on embarkation day.
Where can I park at Virgin Voyages Basel Terminal?
The closest parking to Virgin Voyages Terminal in Basel is Garage G, located directly adjacent to Terminal V.
What is the Virgin Voyages Basel Port phone number?
41 61-639 96 00
Which terminal does Virgin Voyages use at Basel Port?
All Virgin Voyages Basel Port departures operate from Terminal V.
Can I modify my booking at Basel Terminal V?
Most changes must be made before arrival by calling: +1 (954) 488-2955

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