When planning your Virgin Voyages cruise adventure, understanding everything about the Virgin Voyages Balikpapan Port is essential for a smooth sailing experience. The Virgin Voyages Port in Balikpapan offers a fresh, adults-only cruise experience with seamless boarding, Instagram-worthy terminals, and next-level service. Whether you need the Virgin Voyages Balikpapan Terminal address, departure schedules, or contact info, this guide has everything to get you ship-shape.

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Detailed About the Virgin Voyages Port in Balikpapan
Virgin Voyages operates from Terminal V at Port of Balikpapan – a sleek, modern hub designed exclusively for Sailors. This Virgin Voyages Terminal in Balikpapan features:
Category | Details |
---|---|
Official Terminal Name | Terminal V (Exclusive to Virgin Voyages) |
Virgin Voyages Balikpapan Port Address | Port of Balikpapan, Kalimantan |
Balikpapan Terminal V Features | RockStar Lounge for suite guests Instagrammable neon art installations Pre-boiling cocktail bar Rooftop terrace with skyline views |
Virgin Voyages Balikpapan Port Phone Number | Virgin Voyages Phone Number: 1 (954) 488-2955 Port of Balikpapan Operations: 62 542 761 234 |
Balikpapan Parking Information | Balikpapan On-site garage ($25/day) EV charging stations available Accessible parking spaces |
Baggage Services | Balikpapan Porter service ($5-$10 tip suggested) Luggage tags delivered pre-cruise Oversized item drop-off area |
Balikpapan Port Accessibility Services | Wheelchair assistance Priority boarding Sensory-friendly zones Service animal relief area |
Balikpapan Port Nearby Hotels | YOTEL Balikpapan (4-min walk) citizenM Balikpapan (8-min drive) InterContinental (10-min drive) |
Transportation Options at Balikpapan Port | Uber/Lyft pickup zone at terminal Brightline train to Fort Lauderdale Taxi stand outside baggage claim |
Departure Schedule | Check Port Balikpapan Calendar for Virgin Voyages Balikpapan Terminal departures |
Arrival Procedures | Disembarkation begins at 8:00 AM Facial recognition for faster customs Ride share pickup on ground level |
Virgin Voyages Terminal in Balikpapan Address
The Virgin Voyages Balikpapan Port is located at the state-of-the-art Terminal V, which serves as the exclusive homeport for Virgin Voyages’ fleet. The Virgin Voyages Balikpapan Terminal Address is:
Port of Balikpapan, Kalimantan
The Virgin Voyages Terminal in Balikpapan sits on the northwest side of Port of Balikpapan, perfectly positioned with stunning views of downtown Balikpapan’s skyline.
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Virgin Voyages Balikpapan Terminal Departures & Arrivals
Here is everything you need to know about Virgin Voyages Balikpapan Port Departures and Arrivals, including schedules, check-in times, and what to expect on embarkation and disembarkation day.
Category | Departures | Arrivals |
---|---|---|
Terminal | Terminal V (Exclusive Virgin Voyages terminal) | Terminal V (Same as departure) |
Balikpapan Port Check-In/Disembarkation | Opens 2-3 hours before departure (Use Virgin Voyages app for time slot) | Begins at 8:00 AM (Express walk-off available at 7:30 AM) |
Required Documents at Balikpapan Port | Boarding pass (digital via app) Passport/ID Credit card | Customs form (if applicable) Facial recognition for U.S. citizens |
Balikpapan Port Baggage Allowance | Drop-off with porters ($5-$10 tip) Carry-on allowed (max 22″) | Color-coded pickup by deck Porter assistance available |
Parking | $25/day at Balikpapan Port Terminal V garage (EV spots available) | Same garage – pay upon exit |
Balikpapan Port Transportation | Uber/Lyft drop-off at Balikpapan Port terminal Hotel shuttles | Taxi stand outside baggage claim Brightline train to FLL (10-min cab) |
Dining/Lounges | Pre-board cocktail bar Complimentary water stations | Coffee cart in arrivals area Nearby cafés in downtown Balikpapan |
How to Contact Virgin Voyages Balikpapan Terminal?
Whether you’re preparing for your voyage or need assistance with your travel plans, Virgin Voyages makes it easy to get in touch. Here’s how to reach the team at Virgin Voyages Terminal V in Balikpapan.
Contact | Details |
---|---|
Virgin Voyages Headquarters | Plantation, Florida, United States |
Virgin Voyages Phone Number | 1 (954) 488-2955 |
Virgin Voyages Email | vv@virginvoyages.com |
Virgin Voyages Official Website | https://www.virginvoyages.com/ |
Virgin Voyages Facebook | https://www.facebook.com/virginvoyages/ |
Virgin Voyages Youtube | https://www.youtube.com/channel/UCWKXdpldU0DtVH7IAFWnqmA |
Virgin Voyages Instagram | https://www.instagram.com/virginvoyages/ |
Queries Handled at Virgin Voyages Balikpapan Port
The team at Virgin Voyages Terminal V in Balikpapan is ready to assist you with a wide range of inquiries to ensure your cruise experience is smooth from start to finish. Whether you’re preparing for embarkation or have questions after your voyage, here is the queries handled at Virgin Voyages Balikpapan Terminal:
Booking Modifications at Balikpapan Terminal
Need to adjust your Virgin Voyages reservation? For changes to bookings departing from Balikpapan Terminal V, contact Sailor Services at +1 (954) 488-2955 at least 48 hours before sailing. Name changes, cabin upgrades, or cancellations typically can’t be processed at the Balikpapan Port terminal on departure day. Always verify your updated reservation details in the Virgin Voyages app, which will also confirm your assigned Balikpapan Terminal check-in time.

Boarding & Check-In Assistance at Balikpapan Port
Your Virgin Voyages experience begins with seamless boarding at Balikpapan Port’s Terminal V. Arrive during your assigned 2-hour window (found in the app) with your passport, digital boarding pass, and payment method ready. The Balikpapan Terminal features dedicated RockStar check-in lounges and general queues with Virgin’s signature red-uniformed crew to assist. For accessibility needs, notify staff upon arrival at the Balikpapan Port terminal or during online check-in.
Luggage & Accessibility Services at Balikpapan Terminal
At Balikpapan Terminal V, porters will collect your tagged luggage curbside (tip $5-$10 per bag) for delivery to your cabin. The Balikpapan Port facility offers:

- Wheelchair assistance from drop-off to cabin
- Sensory-friendly check-in areas
- Service animal relief zones
Transportation and Parking Options at Balikpapan Port
Reaching Balikpapan Terminal V is easy:
- Drivers: The Balikpapan terminal garage charges $25/day (credit cards only) with EV charging stations
- From Balikpapan Airport: 15-minute Uber/Lyft ride (~$25)
- Brightline Train: Connects from Fort Lauderdale (take Uber to Balikpapan Port)
Facilities at Virgin Voyages Balikpapan Terminal V
The Virgin Voyages Terminal in Balikpapan offers several facilities designed to enhance the passenger experience:
- Express Check-In at Balikpapan Terminal: Digital queues via the Virgin app speed up boarding
- Baggage Drop at Balikpapan Port: Porter service available (tip $5-$10 per bag) at Terminal V curbside
- Pre-Boarding Lounge in Balikpapan Terminal: Complimentary water & charging stations while you wait
- Parking at Balikpapan Port: $25/day garage adjacent to Terminal V (EV spots available)
- Accessibility in Balikpapan Terminal: Wheelchair assistance & sensory-friendly zones for stress-free boarding
- Pet Relief Area at Balikpapan Port: Designated zone for service animals only near Terminal V entrance
Conclusion
Terminal V at the Virgin Voyages Balikpapan Port represents the perfect starting point for your adult-only cruise adventure. With its strategic location, modern facilities, and efficient design, the Virgin Voyages Terminal in Balikpapan ensures that your cruise experience begins on a high note. The combination of the Virgin Voyages innovative approach to cruising and Terminal V state-of-the-art facilities creates an exceptional embarkation experience that sets the tone for your entire voyage.
FAQs on Virgin Voyages Balikpapan Port
What is the Virgin Voyages Balikpapan Port address?
Which ships depart from Virgin Voyages Terminal in Balikpapan?
Scarlet Lady (year-round)
Valiant Lady (seasonal)
Resilient Lady and Brilliant Lady (select itineraries)
What time does boarding begin at Virgin Voyages Balikpapan Port?
When can I drop off my luggage at Virgin Voyages Terminal V?
Where can I park at Virgin Voyages Balikpapan Terminal?
What is the Virgin Voyages Balikpapan Port phone number?
Which terminal does Virgin Voyages use at Balikpapan Port?
Can I modify my booking at Balikpapan Terminal V?
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