Planning a cruise vacation from Yokohama? The Princess Cruise Yokohama Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Yokohama, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Yokohama Port?
If you’re looking for cruise terminals in Yokohama? So, Port Yokohama is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Yokohama.
Category | Details |
---|---|
Port Name | Port Yokohama (Terminal 2 – Princess Cruises) |
Yokohama Port Official Address | Osanbashi Pier, Yokohama, 231-0002, Japan |
Princess Cruise Yokohama Terminal Number | Terminal 2 |
Princess Cruise Yokohama Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Yokohama Info: 81 45-661-5821 |
Yokohama Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Yokohama Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Yokohama Port Parking Options | Port Yokohama Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Yokohama Port | Yokohama International Airport – 8 miles away |
Princess Cruise Yokohama Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Yokohama Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Yokohama Terminal Nearby Hotels | InterContinental Yokohama Hyatt Regency Yokohama Holiday Inn Port of Yokohama |
Yokohama Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Yokohama Port Address & Terminal
The Princess Cruise Yokohama Port operates from Terminal 2 at Port Yokohama, one of the busiest and most modern cruise ports in the world.
Osanbashi Pier, Yokohama, 231-0002, Japan
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Yokohama Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Yokohama Port Phone Number at
- Port Yokohama Main Line: 81 45-661-5821
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Yokohama Port Departures
Princess Cruises offers a variety of itineraries from Yokohama, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Yokohama Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Yokohama Arrivals Terminal
Princess Cruise ships arriving at Yokohama Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Yokohama Port
At Princess Cruise Yokohama Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Yokohama Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Yokohama Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Yokohama Terminal Luggage Assistance
Passengers traveling through Yokohama Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Yokohama Port
Port Yokohama is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Yokohama offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Yokohama Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Yokohama
Yokohama Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Yokohama check-in counters for quick boarding
- Comfortable seating areas while waiting at Yokohama Terminal
- Yokohama Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Yokohama Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Yokohama Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Yokohama Information Line | 81 45-661-5821 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Yokohama Terminal 2) | 81 45-661-5821 (Port Yokohama) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Yokohama Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Yokohama terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Yokohama Port
Where is the Princess Cruise Yokohama Port located?
What terminal does Princess Cruises use in Yokohama?
How can I contact Princess Cruise Yokohama Port by phone?
What time should I arrive for my Princess Cruise Yokohama Port departure?
Which terminal handles Princess Cruise Yokohama arrivals?
Is there parking near the Princess Cruise Terminal in Yokohama?
How do I get to the Princess Cruise Yokohama Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Yokohama Port?
Princess Cruise Other Locations