Planning a cruise vacation from Shimizu? The Princess Cruise Shimizu Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Shimizu, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Shimizu Port?
If you’re looking for cruise terminals in Shimizu? So, Port Shimizu is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Shimizu.
Category | Details |
---|---|
Port Name | Port Shimizu (Terminal 2 – Princess Cruises) |
Shimizu Port Official Address | Port of Shimizu, Shizuoka, Japan |
Princess Cruise Shimizu Terminal Number | Terminal 2 |
Princess Cruise Shimizu Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Shimizu Info: 81 54-354-2111 |
Shimizu Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Shimizu Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Shimizu Port Parking Options | Port Shimizu Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Shimizu Port | Shimizu International Airport – 8 miles away |
Princess Cruise Shimizu Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Shimizu Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Shimizu Terminal Nearby Hotels | InterContinental Shimizu Hyatt Regency Shimizu Holiday Inn Port of Shimizu |
Shimizu Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Shimizu Port Address & Terminal
The Princess Cruise Shimizu Port operates from Terminal 2 at Port Shimizu, one of the busiest and most modern cruise ports in the world.
Port of Shimizu, Shizuoka, Japan
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Shimizu Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Shimizu Port Phone Number at
- Port Shimizu Main Line: 81 54-354-2111
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Shimizu Port Departures
Princess Cruises offers a variety of itineraries from Shimizu, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Shimizu Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Shimizu Arrivals Terminal
Princess Cruise ships arriving at Shimizu Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Shimizu Port
At Princess Cruise Shimizu Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Shimizu Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Shimizu Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Shimizu Terminal Luggage Assistance
Passengers traveling through Shimizu Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Shimizu Port
Port Shimizu is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Shimizu offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Shimizu Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Shimizu
Shimizu Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Shimizu check-in counters for quick boarding
- Comfortable seating areas while waiting at Shimizu Terminal
- Shimizu Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Shimizu Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Shimizu Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Shimizu Information Line | 81 54-354-2111 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Shimizu Terminal 2) | 81 54-354-2111 (Port Shimizu) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Shimizu Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Shimizu terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Shimizu Port
Where is the Princess Cruise Shimizu Port located?
What terminal does Princess Cruises use in Shimizu?
How can I contact Princess Cruise Shimizu Port by phone?
What time should I arrive for my Princess Cruise Shimizu Port departure?
Which terminal handles Princess Cruise Shimizu arrivals?
Is there parking near the Princess Cruise Terminal in Shimizu?
How do I get to the Princess Cruise Shimizu Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Shimizu Port?
Princess Cruise Other Locations