+1-877-777-6741Planning a cruise vacation from Shenzhen? The Princess Cruise Shenzhen Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Shenzhen, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.
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How to Contact Princess Cruise Shenzhen Port?
If you’re looking for cruise terminals in Shenzhen? So, Port Shenzhen is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Shenzhen.
| Category | Details |
|---|---|
| Port Name | Port Shenzhen (Terminal 2 – Princess Cruises) |
| Shenzhen Port Official Address | Port of Shenzhen, Guangdong, China |
| Princess Cruise Shenzhen Terminal Number | Terminal 2 |
| Princess Cruise Shenzhen Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Shenzhen Info: 86 755-2669-1111 |
| Shenzhen Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
| Port Shenzhen Arrivals Terminal | Terminal 2 (Same as departure) |
| Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
| Shenzhen Port Parking Options | Port Shenzhen Garages (Near Terminal 2) Off-site parking with shuttles |
| Nearby Airport at Shenzhen Port | Shenzhen International Airport – 8 miles away |
| Princess Cruise Shenzhen Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
| Shenzhen Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
| Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
| Shenzhen Terminal Nearby Hotels | InterContinental Shenzhen Hyatt Regency Shenzhen Holiday Inn Port of Shenzhen |
| Shenzhen Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Shenzhen Port Address & Terminal
The Princess Cruise Shenzhen Port operates from Terminal 2 at Port Shenzhen, one of the busiest and most modern cruise ports in the world.
Port of Shenzhen, Guangdong, China
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Shenzhen Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Shenzhen Port Phone Number at
- Port Shenzhen Main Line: 86 755-2669-1111
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Shenzhen Port Departures
Princess Cruises offers a variety of itineraries from Shenzhen, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Shenzhen Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Shenzhen Arrivals Terminal
Princess Cruise ships arriving at Shenzhen Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Shenzhen Port
At Princess Cruise Shenzhen Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Shenzhen Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Shenzhen Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Shenzhen Terminal Luggage Assistance
Passengers traveling through Shenzhen Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Shenzhen Port
Port Shenzhen is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Shenzhen offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Shenzhen Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Shenzhen
Shenzhen Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Shenzhen check-in counters for quick boarding
- Comfortable seating areas while waiting at Shenzhen Terminal
- Shenzhen Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Shenzhen Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Shenzhen Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
| Contact Method | Details | Best For | Availability |
|---|---|---|---|
| General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
| Port Shenzhen Information Line | 86 755-2669-1111 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
| Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
| Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
| Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
| Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
| Port Agent (Shenzhen Terminal 2) | 86 755-2669-1111 (Port Shenzhen) | Lost luggage, missed boarding | During operating hours |
| Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
| Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Shenzhen Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Shenzhen terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Shenzhen Port
Where is the Princess Cruise Shenzhen Port located?
What terminal does Princess Cruises use in Shenzhen?
How can I contact Princess Cruise Shenzhen Port by phone?
What time should I arrive for my Princess Cruise Shenzhen Port departure?
Which terminal handles Princess Cruise Shenzhen arrivals?
Is there parking near the Princess Cruise Terminal in Shenzhen?
How do I get to the Princess Cruise Shenzhen Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Shenzhen Port?
Princess Cruise Other Locations