Planning a cruise vacation from San Juan? The Princess Cruise San Juan Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in San Juan, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise San Juan Port?
If you’re looking for cruise terminals in San Juan? So, Port San Juan is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown San Juan.
Category | Details |
---|---|
Port Name | Port San Juan (Terminal 2 – Princess Cruises) |
San Juan Port Official Address | Port of San Juan, 00901, Puerto Rico |
Princess Cruise San Juan Terminal Number | Terminal 2 |
Princess Cruise San Juan Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port San Juan Info: 1 787-723-2260 |
San Juan Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port San Juan Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
San Juan Port Parking Options | Port San Juan Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at San Juan Port | San Juan International Airport – 8 miles away |
Princess Cruise San Juan Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
San Juan Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
San Juan Terminal Nearby Hotels | InterContinental San Juan Hyatt Regency San Juan Holiday Inn Port of San Juan |
San Juan Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise San Juan Port Address & Terminal
The Princess Cruise San Juan Port operates from Terminal 2 at Port San Juan, one of the busiest and most modern cruise ports in the world.
Port of San Juan, 00901, Puerto Rico
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise San Juan Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise San Juan Port Phone Number at
- Port San Juan Main Line: 1 787-723-2260
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise San Juan Port Departures
Princess Cruises offers a variety of itineraries from San Juan, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from San Juan Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise San Juan Arrivals Terminal
Princess Cruise ships arriving at San Juan Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise San Juan Port
At Princess Cruise San Juan Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
San Juan Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from San Juan Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
San Juan Terminal Luggage Assistance
Passengers traveling through San Juan Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at San Juan Port
Port San Juan is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port San Juan offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise San Juan Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in San Juan
San Juan Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient San Juan check-in counters for quick boarding
- Comfortable seating areas while waiting at San Juan Terminal
- San Juan Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the San Juan Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise San Juan Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port San Juan Information Line | 1 787-723-2260 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (San Juan Terminal 2) | 1 787-723-2260 (Port San Juan) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise San Juan Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise San Juan terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise San Juan Port
Where is the Princess Cruise San Juan Port located?
What terminal does Princess Cruises use in San Juan?
How can I contact Princess Cruise San Juan Port by phone?
What time should I arrive for my Princess Cruise San Juan Port departure?
Which terminal handles Princess Cruise San Juan arrivals?
Is there parking near the Princess Cruise Terminal in San Juan?
How do I get to the Princess Cruise San Juan Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise San Juan Port?
Princess Cruise Other Locations