Planning a cruise vacation from Rouen? The Princess Cruise Rouen Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Rouen, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Rouen Port?
If you’re looking for cruise terminals in Rouen? So, Port Rouen is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Rouen.
Category | Details |
---|---|
Port Name | Port Rouen (Terminal 2 – Princess Cruises) |
Rouen Port Official Address | Port de Rouen, 76000 |
Princess Cruise Rouen Terminal Number | Terminal 2 |
Princess Cruise Rouen Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Rouen Info: 33 2 32 10 30 00 |
Rouen Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Rouen Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Rouen Port Parking Options | Port Rouen Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Rouen Port | Rouen International Airport – 8 miles away |
Princess Cruise Rouen Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Rouen Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Rouen Terminal Nearby Hotels | InterContinental Rouen Hyatt Regency Rouen Holiday Inn Port of Rouen |
Rouen Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Rouen Port Address & Terminal
The Princess Cruise Rouen Port operates from Terminal 2 at Port Rouen, one of the busiest and most modern cruise ports in the world.
Port de Rouen, 76000
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Rouen Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Rouen Port Phone Number at
- Port Rouen Main Line: 33 2 32 10 30 00
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Rouen Port Departures
Princess Cruises offers a variety of itineraries from Rouen, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Rouen Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Rouen Arrivals Terminal
Princess Cruise ships arriving at Rouen Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Rouen Port
At Princess Cruise Rouen Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Rouen Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Rouen Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Rouen Terminal Luggage Assistance
Passengers traveling through Rouen Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Rouen Port
Port Rouen is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Rouen offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Rouen Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Rouen
Rouen Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Rouen check-in counters for quick boarding
- Comfortable seating areas while waiting at Rouen Terminal
- Rouen Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Rouen Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Rouen Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Rouen Information Line | 33 2 32 10 30 00 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Rouen Terminal 2) | 33 2 32 10 30 00 (Port Rouen) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Rouen Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Rouen terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Rouen Port
Where is the Princess Cruise Rouen Port located?
What terminal does Princess Cruises use in Rouen?
How can I contact Princess Cruise Rouen Port by phone?
What time should I arrive for my Princess Cruise Rouen Port departure?
Which terminal handles Princess Cruise Rouen arrivals?
Is there parking near the Princess Cruise Terminal in Rouen?
How do I get to the Princess Cruise Rouen Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Rouen Port?
Princess Cruise Other Locations