Princess Cruise Rochester NY Port

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Planning a cruise vacation from Rochester NY? The Princess Cruise Rochester NY Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Rochester NY, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

How to Contact Princess Cruise Rochester NY Port?

If you’re looking for cruise terminals in Rochester NY? So, Port Rochester NY is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Rochester NY.

CategoryDetails
Port NamePort Rochester NY (Terminal 2 – Princess Cruises)
Rochester NY Port Official Address1000 N River St, Rochester, NY 14612, USA
Princess Cruise Rochester NY Terminal NumberTerminal 2
Princess Cruise Rochester NY Port Phone NumberGeneral Support: 1-800-PRINCESS (1-800-774-6237)
Port Rochester NY Info: 1 585 546 7020
Rochester NY Port Departures (Common Itineraries)Caribbean Cruises
Panama Canal Journeys
Extended Voyages
Port Rochester NY Arrivals TerminalTerminal 2 (Same as departure)
Check-In TimeTypically 3-4 hours before departure (Check booking for exact time)
Rochester NY Port Parking OptionsPort Rochester NY Garages (Near Terminal 2)
Off-site parking with shuttles
Nearby Airport at Rochester NY Port Rochester NY International Airport – 8 miles away
Princess Cruise Rochester NY Terminal TransportationTaxis & Rideshares (Uber/Lyft)
Cruise Line Transfers
Public Transit (Metromover/Metrobus)
Rochester NY Terminal FacilitiesFast check-in counters
Seating areas
Restrooms
Luggage assistance
Security screening
Accessibility ServicesWheelchair assistance, priority boarding (Notify in advance)
Rochester NY Terminal Nearby HotelsInterContinental Rochester NY
Hyatt Regency Rochester NY
Holiday Inn Port of Rochester NY
Rochester NY Port Boarding RequirementsBoarding Pass
Passport/ID
Health documents (if applicable)

Princess Cruise Rochester NY Port Address & Terminal

The Princess Cruise Rochester NY Port operates from Terminal 2 at Port Rochester NY, one of the busiest and most modern cruise ports in the world.

1000 N River St, Rochester, NY 14612, USA

View All: Princess Cruise Ports

Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.

Princess Cruise Rochester NY Port Phone Number

For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Rochester NY Port Phone Number at

  • Port Rochester NY Main Line: 1 585 546 7020
  • Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)

Princess Cruise Rochester NY Port Departures

Princess Cruises offers a variety of itineraries from Rochester NY, including:

  • Caribbean escapes
  • Panama Canal adventures
  • Extended world voyages

Princess Cruise departures from Rochester NY Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.

Princess Cruise Rochester NY Arrivals Terminal

Princess Cruise ships arriving at Rochester NY Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.

Queries Handled by Princess Cruise Rochester NY Port

At Princess Cruise Rochester NY Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:

Rochester NY Port Check-in and Boarding Procedures

Embarking on a Princess Cruise from Rochester NY Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:

  • Guidance on documentation
  • security checks
  • boarding times
Rochester NY Terminal Luggage Assistance

Passengers traveling through Rochester NY Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:

  • Help with baggage drop-off
  • Retrieval
  • Lost and Found services
Special Accommodations at Rochester NY Port

Port Rochester NY is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:

  • Support for Passengers with Disabilities
  • Medical needs
  • Special Requests
Cruise Itineraries & Departures

Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:

  • Information on upcoming sailings
  • Schedules
  • Embarkation details
Port Facilities & Parking

Port Rochester NY offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:

  • Directions for parking
  • Transportation options
  • Amenities available at the terminal
Customer Support & Contact Information

For assistance with Princess Cruise Rochester NY Port, passengers can reach out through the following channels:

  • Assistance with general inquiries
  • How to reach Princess Cruises customer service

Facilities at Princess Cruise Terminal in Rochester NY

Rochester NY Terminal 2 offers a range of amenities for a hassle-free experience:

  • Efficient Rochester NY check-in counters for quick boarding
  • Comfortable seating areas while waiting at Rochester NY Terminal
  • Rochester NY Port Luggage assistance & porters for easy handling
  • Restrooms & refreshment options
  • Parking garages nearby for those driving to the Rochester NY Port
  • Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Rochester NY Port

Need assistance before or after your cruise? Here’s how to reach Princess Cruises:

Contact MethodDetailsBest ForAvailability
General Customer Service1-800-PRINCESS (1-800-774-6237)Booking, itinerary changes, general questions24/7
Port Rochester NY Information Line1 585 546 7020Terminal directions, parking, port operationsMon-Sun, 8 AM–5 PM (EST)
Princess Cruises Guest Services (Onboard)Dial “7000” from stateroom phoneIssues during the cruise (while sailing)24/7 onboard
Emergency Travel Assistance1-800-545-0008 (Princess Travel Support)Last-minute cancellations, medical emergencies24/7
Email Supportcustomerrelations@princesscruises.comPost-cruise feedback, complaintsResponse within 3-5 business days
Live ChatPrincess Cruises Contact PageQuick questions, booking assistanceMon-Fri, 8 AM–8 PM (EST)
Port Agent (Rochester NY Terminal 2)1 585 546 7020 (Port Rochester NY)Lost luggage, missed boardingDuring operating hours
Social MediaFacebook / TwitterPublic inquiries, promotionsMon-Fri, 9 AM–6 PM (EST)
Mailing Address (Corporate Office)Princess Cruises
24305 Town Center Drive
Santa Clarita, CA 91355
Formal complaints, legal inquiriesBusiness days only
Conclusion

Princess Cruise Rochester NY Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Rochester NY terminal ensures that your journey is as smooth as the ocean breeze.

FAQs on Princess Cruise Rochester NY Port
Where is the Princess Cruise Rochester NY Port located?
1000 N River St, Rochester, NY 14612, USA
What terminal does Princess Cruises use in Rochester NY?
Princess Cruises operates from Terminal 2 at Port Rochester NY.
How can I contact Princess Cruise Rochester NY Port by phone?
1 585 546 7020
What time should I arrive for my Princess Cruise Rochester NY Port departure?
Arrive 3-4 hours before sailing for check-in, security, and boarding.
Which terminal handles Princess Cruise Rochester NY arrivals?
Returning ships dock at Terminal 2, the same as departures.
Is there parking near the Princess Cruise Terminal in Rochester NY?
Yes! Port Rochester NY garages (near Terminal 2) offer secure parking. Pre-booking online is recommended.
How do I get to the Princess Cruise Rochester NY Port from the airport?
Rochester NY International Airport is 8 miles away. Options include:
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Rochester NY Port?
Yes! Notify Princess Cruises in advance (1-800-PRINCESS) for boarding help or wheelchair access.

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