Planning a cruise vacation from New York? The Princess Cruise New York Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in New York, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise New York Port?
If you’re looking for cruise terminals in New York? So, Port New York is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown New York.
Category | Details |
---|---|
Port Name | Port New York (Terminal 2 – Princess Cruises) |
New York Port Official Address | Manhattan Cruise Terminal, 711 12th Avenue, NY 10019, USA |
Princess Cruise New York Terminal Number | Terminal 2 |
Princess Cruise New York Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port New York Info: 1 212-641-4440 |
New York Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port New York Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
New York Port Parking Options | Port New York Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at New York Port | New York International Airport – 8 miles away |
Princess Cruise New York Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
New York Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
New York Terminal Nearby Hotels | InterContinental New York Hyatt Regency New York Holiday Inn Port of New York |
New York Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise New York Port Address & Terminal
The Princess Cruise New York Port operates from Terminal 2 at Port New York, one of the busiest and most modern cruise ports in the world.
Manhattan Cruise Terminal, 711 12th Avenue, NY 10019, USA
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise New York Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise New York Port Phone Number at
- Port New York Main Line: 1 212-641-4440
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise New York Port Departures
Princess Cruises offers a variety of itineraries from New York, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from New York Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise New York Arrivals Terminal
Princess Cruise ships arriving at New York Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise New York Port
At Princess Cruise New York Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
New York Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from New York Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
New York Terminal Luggage Assistance
Passengers traveling through New York Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at New York Port
Port New York is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port New York offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise New York Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in New York
New York Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient New York check-in counters for quick boarding
- Comfortable seating areas while waiting at New York Terminal
- New York Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the New York Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise New York Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port New York Information Line | 1 212-641-4440 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (New York Terminal 2) | 1 212-641-4440 (Port New York) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise New York Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise New York terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise New York Port
Where is the Princess Cruise New York Port located?
What terminal does Princess Cruises use in New York?
How can I contact Princess Cruise New York Port by phone?
What time should I arrive for my Princess Cruise New York Port departure?
Which terminal handles Princess Cruise New York arrivals?
Is there parking near the Princess Cruise Terminal in New York?
How do I get to the Princess Cruise New York Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise New York Port?
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