Planning a cruise vacation from Mazatlan? The Princess Cruise Mazatlan Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Mazatlan, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Mazatlan Port?
If you’re looking for cruise terminals in Mazatlan? So, Port Mazatlan is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Mazatlan.
Category | Details |
---|---|
Port Name | Port Mazatlan (Terminal 2 – Princess Cruises) |
Mazatlan Port Official Address | Port of Mazatlán, 82000 Sinaloa, Mexico |
Princess Cruise Mazatlan Terminal Number | Terminal 2 |
Princess Cruise Mazatlan Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Mazatlan Info: 52 669-982-2222 |
Mazatlan Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Mazatlan Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Mazatlan Port Parking Options | Port Mazatlan Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Mazatlan Port | Mazatlan International Airport – 8 miles away |
Princess Cruise Mazatlan Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Mazatlan Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Mazatlan Terminal Nearby Hotels | InterContinental Mazatlan Hyatt Regency Mazatlan Holiday Inn Port of Mazatlan |
Mazatlan Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Mazatlan Port Address & Terminal
The Princess Cruise Mazatlan Port operates from Terminal 2 at Port Mazatlan, one of the busiest and most modern cruise ports in the world.
Port of Mazatlán, 82000 Sinaloa, Mexico
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Mazatlan Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Mazatlan Port Phone Number at
- Port Mazatlan Main Line: 52 669-982-2222
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Mazatlan Port Departures
Princess Cruises offers a variety of itineraries from Mazatlan, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Mazatlan Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Mazatlan Arrivals Terminal
Princess Cruise ships arriving at Mazatlan Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Mazatlan Port
At Princess Cruise Mazatlan Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Mazatlan Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Mazatlan Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Mazatlan Terminal Luggage Assistance
Passengers traveling through Mazatlan Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Mazatlan Port
Port Mazatlan is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Mazatlan offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Mazatlan Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Mazatlan
Mazatlan Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Mazatlan check-in counters for quick boarding
- Comfortable seating areas while waiting at Mazatlan Terminal
- Mazatlan Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Mazatlan Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Mazatlan Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Mazatlan Information Line | 52 669-982-2222 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Mazatlan Terminal 2) | 52 669-982-2222 (Port Mazatlan) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Mazatlan Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Mazatlan terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Mazatlan Port
Where is the Princess Cruise Mazatlan Port located?
What terminal does Princess Cruises use in Mazatlan?
How can I contact Princess Cruise Mazatlan Port by phone?
What time should I arrive for my Princess Cruise Mazatlan Port departure?
Which terminal handles Princess Cruise Mazatlan arrivals?
Is there parking near the Princess Cruise Terminal in Mazatlan?
How do I get to the Princess Cruise Mazatlan Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Mazatlan Port?
Princess Cruise Other Locations
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