Planning a cruise vacation from Matarani? The Princess Cruise Matarani Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Matarani, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Matarani Port?
If you’re looking for cruise terminals in Matarani? So, Port Matarani is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Matarani.
Category | Details |
---|---|
Port Name | Port Matarani (Terminal 2 – Princess Cruises) |
Matarani Port Official Address | Puerto de Matarani |
Princess Cruise Matarani Terminal Number | Terminal 2 |
Princess Cruise Matarani Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Matarani Info: 51 54 434 000 |
Matarani Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Matarani Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Matarani Port Parking Options | Port Matarani Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Matarani Port | Matarani International Airport – 8 miles away |
Princess Cruise Matarani Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Matarani Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Matarani Terminal Nearby Hotels | InterContinental Matarani Hyatt Regency Matarani Holiday Inn Port of Matarani |
Matarani Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Matarani Port Address & Terminal
The Princess Cruise Matarani Port operates from Terminal 2 at Port Matarani, one of the busiest and most modern cruise ports in the world.
Puerto de Matarani
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Matarani Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Matarani Port Phone Number at
- Port Matarani Main Line: 51 54 434 000
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Matarani Port Departures
Princess Cruises offers a variety of itineraries from Matarani, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Matarani Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Matarani Arrivals Terminal
Princess Cruise ships arriving at Matarani Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Matarani Port
At Princess Cruise Matarani Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Matarani Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Matarani Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Matarani Terminal Luggage Assistance
Passengers traveling through Matarani Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Matarani Port
Port Matarani is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Matarani offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Matarani Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Matarani
Matarani Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Matarani check-in counters for quick boarding
- Comfortable seating areas while waiting at Matarani Terminal
- Matarani Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Matarani Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Matarani Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Matarani Information Line | 51 54 434 000 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Matarani Terminal 2) | 51 54 434 000 (Port Matarani) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Matarani Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Matarani terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Matarani Port
Where is the Princess Cruise Matarani Port located?
What terminal does Princess Cruises use in Matarani?
How can I contact Princess Cruise Matarani Port by phone?
What time should I arrive for my Princess Cruise Matarani Port departure?
Which terminal handles Princess Cruise Matarani arrivals?
Is there parking near the Princess Cruise Terminal in Matarani?
How do I get to the Princess Cruise Matarani Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Matarani Port?
Princess Cruise Other Locations