Planning a cruise vacation from Key West? The Princess Cruise Key West Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Key West, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Key West Port?
If you’re looking for cruise terminals in Key West? So, Port Key West is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Key West.
Category | Details |
---|---|
Port Name | Port Key West (Terminal 2 – Princess Cruises) |
Key West Port Official Address | Port of Key West, FL 33040, USA |
Princess Cruise Key West Terminal Number | Terminal 2 |
Princess Cruise Key West Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Key West Info: 1 305-809-3500 |
Key West Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Key West Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Key West Port Parking Options | Port Key West Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Key West Port | Key West International Airport – 8 miles away |
Princess Cruise Key West Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Key West Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Key West Terminal Nearby Hotels | InterContinental Key West Hyatt Regency Key West Holiday Inn Port of Key West |
Key West Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Key West Port Address & Terminal
The Princess Cruise Key West Port operates from Terminal 2 at Port Key West, one of the busiest and most modern cruise ports in the world.
Port of Key West, FL 33040, USA
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Key West Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Key West Port Phone Number at
- Port Key West Main Line: 1 305-809-3500
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Key West Port Departures
Princess Cruises offers a variety of itineraries from Key West, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Key West Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Key West Arrivals Terminal
Princess Cruise ships arriving at Key West Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Key West Port
At Princess Cruise Key West Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Key West Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Key West Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Key West Terminal Luggage Assistance
Passengers traveling through Key West Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Key West Port
Port Key West is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Key West offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Key West Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Key West
Key West Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Key West check-in counters for quick boarding
- Comfortable seating areas while waiting at Key West Terminal
- Key West Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Key West Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Key West Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Key West Information Line | 1 305-809-3500 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Key West Terminal 2) | 1 305-809-3500 (Port Key West) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Key West Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Key West terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Key West Port
Where is the Princess Cruise Key West Port located?
What terminal does Princess Cruises use in Key West?
How can I contact Princess Cruise Key West Port by phone?
What time should I arrive for my Princess Cruise Key West Port departure?
Which terminal handles Princess Cruise Key West arrivals?
Is there parking near the Princess Cruise Terminal in Key West?
How do I get to the Princess Cruise Key West Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Key West Port?
Princess Cruise Other Locations