Planning a cruise vacation from Jacksonville? The Princess Cruise Jacksonville Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Jacksonville, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Jacksonville Port?
If you’re looking for cruise terminals in Jacksonville? So, Port Jacksonville is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Jacksonville.
Category | Details |
---|---|
Port Name | Port Jacksonville (Terminal 2 – Princess Cruises) |
Jacksonville Port Official Address | JAXPORT Cruise Terminal, 9810 August Drive, Jacksonville, FL 32226, USA |
Princess Cruise Jacksonville Terminal Number | Terminal 2 |
Princess Cruise Jacksonville Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Jacksonville Info: 1 904-357-3006 |
Jacksonville Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Jacksonville Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Jacksonville Port Parking Options | Port Jacksonville Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Jacksonville Port | Jacksonville International Airport – 8 miles away |
Princess Cruise Jacksonville Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Jacksonville Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Jacksonville Terminal Nearby Hotels | InterContinental Jacksonville Hyatt Regency Jacksonville Holiday Inn Port of Jacksonville |
Jacksonville Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Jacksonville Port Address & Terminal
The Princess Cruise Jacksonville Port operates from Terminal 2 at Port Jacksonville, one of the busiest and most modern cruise ports in the world.
JAXPORT Cruise Terminal, 9810 August Drive, Jacksonville, FL 32226, USA
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Jacksonville Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Jacksonville Port Phone Number at
- Port Jacksonville Main Line: 1 904-357-3006
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Jacksonville Port Departures
Princess Cruises offers a variety of itineraries from Jacksonville, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Jacksonville Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Jacksonville Arrivals Terminal
Princess Cruise ships arriving at Jacksonville Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Jacksonville Port
At Princess Cruise Jacksonville Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Jacksonville Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Jacksonville Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Jacksonville Terminal Luggage Assistance
Passengers traveling through Jacksonville Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Jacksonville Port
Port Jacksonville is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Jacksonville offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Jacksonville Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Jacksonville
Jacksonville Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Jacksonville check-in counters for quick boarding
- Comfortable seating areas while waiting at Jacksonville Terminal
- Jacksonville Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Jacksonville Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Jacksonville Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Jacksonville Information Line | 1 904-357-3006 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Jacksonville Terminal 2) | 1 904-357-3006 (Port Jacksonville) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Jacksonville Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Jacksonville terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Jacksonville Port
Where is the Princess Cruise Jacksonville Port located?
What terminal does Princess Cruises use in Jacksonville?
How can I contact Princess Cruise Jacksonville Port by phone?
What time should I arrive for my Princess Cruise Jacksonville Port departure?
Which terminal handles Princess Cruise Jacksonville arrivals?
Is there parking near the Princess Cruise Terminal in Jacksonville?
How do I get to the Princess Cruise Jacksonville Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Jacksonville Port?
Princess Cruise Other Locations