Planning a cruise vacation from Ilhabela? The Princess Cruise Ilhabela Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Ilhabela, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Ilhabela Port?
If you’re looking for cruise terminals in Ilhabela? So, Port Ilhabela is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Ilhabela.
Category | Details |
---|---|
Port Name | Port Ilhabela (Terminal 2 – Princess Cruises) |
Ilhabela Port Official Address | Porto de Ilhabela, SP 11630-000 |
Princess Cruise Ilhabela Terminal Number | Terminal 2 |
Princess Cruise Ilhabela Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Ilhabela Info: 55 12 3896 1000 |
Ilhabela Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Ilhabela Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Ilhabela Port Parking Options | Port Ilhabela Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Ilhabela Port | Ilhabela International Airport – 8 miles away |
Princess Cruise Ilhabela Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Ilhabela Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Ilhabela Terminal Nearby Hotels | InterContinental Ilhabela Hyatt Regency Ilhabela Holiday Inn Port of Ilhabela |
Ilhabela Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Ilhabela Port Address & Terminal
The Princess Cruise Ilhabela Port operates from Terminal 2 at Port Ilhabela, one of the busiest and most modern cruise ports in the world.
Porto de Ilhabela, SP 11630-000
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Ilhabela Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Ilhabela Port Phone Number at
- Port Ilhabela Main Line: 55 12 3896 1000
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Ilhabela Port Departures
Princess Cruises offers a variety of itineraries from Ilhabela, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Ilhabela Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Ilhabela Arrivals Terminal
Princess Cruise ships arriving at Ilhabela Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Ilhabela Port
At Princess Cruise Ilhabela Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Ilhabela Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Ilhabela Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Ilhabela Terminal Luggage Assistance
Passengers traveling through Ilhabela Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Ilhabela Port
Port Ilhabela is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Ilhabela offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Ilhabela Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Ilhabela
Ilhabela Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Ilhabela check-in counters for quick boarding
- Comfortable seating areas while waiting at Ilhabela Terminal
- Ilhabela Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Ilhabela Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Ilhabela Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Ilhabela Information Line | 55 12 3896 1000 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Ilhabela Terminal 2) | 55 12 3896 1000 (Port Ilhabela) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Ilhabela Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Ilhabela terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Ilhabela Port
Where is the Princess Cruise Ilhabela Port located?
What terminal does Princess Cruises use in Ilhabela?
How can I contact Princess Cruise Ilhabela Port by phone?
What time should I arrive for my Princess Cruise Ilhabela Port departure?
Which terminal handles Princess Cruise Ilhabela arrivals?
Is there parking near the Princess Cruise Terminal in Ilhabela?
How do I get to the Princess Cruise Ilhabela Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Ilhabela Port?
Princess Cruise Other Locations