Planning a cruise vacation from Ilha Grande? The Princess Cruise Ilha Grande Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Ilha Grande, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Ilha Grande Port?
If you’re looking for cruise terminals in Ilha Grande? So, Port Ilha Grande is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Ilha Grande.
Category | Details |
---|---|
Port Name | Port Ilha Grande (Terminal 2 – Princess Cruises) |
Ilha Grande Port Official Address | Abraão Pier, Ilha Grande |
Princess Cruise Ilha Grande Terminal Number | Terminal 2 |
Princess Cruise Ilha Grande Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Ilha Grande Info: 55 24 3361-9585 |
Ilha Grande Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Ilha Grande Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Ilha Grande Port Parking Options | Port Ilha Grande Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Ilha Grande Port | Ilha Grande International Airport – 8 miles away |
Princess Cruise Ilha Grande Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Ilha Grande Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Ilha Grande Terminal Nearby Hotels | InterContinental Ilha Grande Hyatt Regency Ilha Grande Holiday Inn Port of Ilha Grande |
Ilha Grande Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Ilha Grande Port Address & Terminal
The Princess Cruise Ilha Grande Port operates from Terminal 2 at Port Ilha Grande, one of the busiest and most modern cruise ports in the world.
Abraão Pier, Ilha Grande
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Ilha Grande Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Ilha Grande Port Phone Number at
- Port Ilha Grande Main Line: 55 24 3361-9585
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Ilha Grande Port Departures
Princess Cruises offers a variety of itineraries from Ilha Grande, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Ilha Grande Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Ilha Grande Arrivals Terminal
Princess Cruise ships arriving at Ilha Grande Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Ilha Grande Port
At Princess Cruise Ilha Grande Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Ilha Grande Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Ilha Grande Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Ilha Grande Terminal Luggage Assistance
Passengers traveling through Ilha Grande Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Ilha Grande Port
Port Ilha Grande is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Ilha Grande offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Ilha Grande Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Ilha Grande
Ilha Grande Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Ilha Grande check-in counters for quick boarding
- Comfortable seating areas while waiting at Ilha Grande Terminal
- Ilha Grande Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Ilha Grande Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Ilha Grande Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Ilha Grande Information Line | 55 24 3361-9585 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Ilha Grande Terminal 2) | 55 24 3361-9585 (Port Ilha Grande) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Ilha Grande Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Ilha Grande terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Ilha Grande Port
Where is the Princess Cruise Ilha Grande Port located?
What terminal does Princess Cruises use in Ilha Grande?
How can I contact Princess Cruise Ilha Grande Port by phone?
What time should I arrive for my Princess Cruise Ilha Grande Port departure?
Which terminal handles Princess Cruise Ilha Grande arrivals?
Is there parking near the Princess Cruise Terminal in Ilha Grande?
How do I get to the Princess Cruise Ilha Grande Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Ilha Grande Port?
Princess Cruise Other Locations