Planning a cruise vacation from Hong Kong? The Princess Cruise Hong Kong Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Hong Kong, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Hong Kong Port?
If you’re looking for cruise terminals in Hong Kong? So, Port Hong Kong is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Hong Kong.
Category | Details |
---|---|
Port Name | Port Hong Kong (Terminal 2 – Princess Cruises) |
Hong Kong Port Official Address | Kai Tak Cruise Terminal, Hong Kong |
Princess Cruise Hong Kong Terminal Number | Terminal 2 |
Princess Cruise Hong Kong Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Hong Kong Info: 852 3151-8888 |
Hong Kong Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Hong Kong Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Hong Kong Port Parking Options | Port Hong Kong Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Hong Kong Port | Hong Kong International Airport – 8 miles away |
Princess Cruise Hong Kong Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Hong Kong Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Hong Kong Terminal Nearby Hotels | InterContinental Hong Kong Hyatt Regency Hong Kong Holiday Inn Port of Hong Kong |
Hong Kong Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Hong Kong Port Address & Terminal
The Princess Cruise Hong Kong Port operates from Terminal 2 at Port Hong Kong, one of the busiest and most modern cruise ports in the world.
Kai Tak Cruise Terminal, Hong Kong
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Hong Kong Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Hong Kong Port Phone Number at
- Port Hong Kong Main Line: 852 3151-8888
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Hong Kong Port Departures
Princess Cruises offers a variety of itineraries from Hong Kong, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Hong Kong Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Hong Kong Arrivals Terminal
Princess Cruise ships arriving at Hong Kong Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Hong Kong Port
At Princess Cruise Hong Kong Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Hong Kong Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Hong Kong Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Hong Kong Terminal Luggage Assistance
Passengers traveling through Hong Kong Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Hong Kong Port
Port Hong Kong is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Hong Kong offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Hong Kong Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Hong Kong
Hong Kong Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Hong Kong check-in counters for quick boarding
- Comfortable seating areas while waiting at Hong Kong Terminal
- Hong Kong Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Hong Kong Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Hong Kong Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Hong Kong Information Line | 852 3151-8888 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Hong Kong Terminal 2) | 852 3151-8888 (Port Hong Kong) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Hong Kong Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Hong Kong terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Hong Kong Port
Where is the Princess Cruise Hong Kong Port located?
What terminal does Princess Cruises use in Hong Kong?
How can I contact Princess Cruise Hong Kong Port by phone?
What time should I arrive for my Princess Cruise Hong Kong Port departure?
Which terminal handles Princess Cruise Hong Kong arrivals?
Is there parking near the Princess Cruise Terminal in Hong Kong?
How do I get to the Princess Cruise Hong Kong Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Hong Kong Port?
Princess Cruise Other Locations