+1-877-777-6741Planning a cruise vacation from Costa Maya? The Princess Cruise Costa Maya Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Costa Maya, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.
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How to Contact Princess Cruise Costa Maya Port?
If you’re looking for cruise terminals in Costa Maya? So, Port Costa Maya is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Costa Maya.
| Category | Details |
|---|---|
| Port Name | Port Costa Maya (Terminal 2 – Princess Cruises) |
| Costa Maya Port Official Address | Puerto Costa Maya, 77976 Q.R., Mexico |
| Princess Cruise Costa Maya Terminal Number | Terminal 2 |
| Princess Cruise Costa Maya Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Costa Maya Info: 52 983 834-5150 |
| Costa Maya Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
| Port Costa Maya Arrivals Terminal | Terminal 2 (Same as departure) |
| Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
| Costa Maya Port Parking Options | Port Costa Maya Garages (Near Terminal 2) Off-site parking with shuttles |
| Nearby Airport at Costa Maya Port | Costa Maya International Airport – 8 miles away |
| Princess Cruise Costa Maya Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
| Costa Maya Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
| Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
| Costa Maya Terminal Nearby Hotels | InterContinental Costa Maya Hyatt Regency Costa Maya Holiday Inn Port of Costa Maya |
| Costa Maya Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Costa Maya Port Address & Terminal
The Princess Cruise Costa Maya Port operates from Terminal 2 at Port Costa Maya, one of the busiest and most modern cruise ports in the world.
Puerto Costa Maya, 77976 Q.R., Mexico
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Costa Maya Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Costa Maya Port Phone Number at
- Port Costa Maya Main Line: 52 983 834-5150
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Costa Maya Port Departures
Princess Cruises offers a variety of itineraries from Costa Maya, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Costa Maya Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Costa Maya Arrivals Terminal
Princess Cruise ships arriving at Costa Maya Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Costa Maya Port
At Princess Cruise Costa Maya Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Costa Maya Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Costa Maya Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Costa Maya Terminal Luggage Assistance
Passengers traveling through Costa Maya Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Costa Maya Port
Port Costa Maya is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Costa Maya offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Costa Maya Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Costa Maya
Costa Maya Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Costa Maya check-in counters for quick boarding
- Comfortable seating areas while waiting at Costa Maya Terminal
- Costa Maya Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Costa Maya Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Costa Maya Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
| Contact Method | Details | Best For | Availability |
|---|---|---|---|
| General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
| Port Costa Maya Information Line | 52 983 834-5150 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
| Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
| Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
| Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
| Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
| Port Agent (Costa Maya Terminal 2) | 52 983 834-5150 (Port Costa Maya) | Lost luggage, missed boarding | During operating hours |
| Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
| Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Costa Maya Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Costa Maya terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Costa Maya Port
Where is the Princess Cruise Costa Maya Port located?
What terminal does Princess Cruises use in Costa Maya?
How can I contact Princess Cruise Costa Maya Port by phone?
What time should I arrive for my Princess Cruise Costa Maya Port departure?
Which terminal handles Princess Cruise Costa Maya arrivals?
Is there parking near the Princess Cruise Terminal in Costa Maya?
How do I get to the Princess Cruise Costa Maya Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Costa Maya Port?
Princess Cruise Other Locations