Planning a cruise vacation from Cologne? The Princess Cruise Cologne Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cologne, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Cologne Port?
If you’re looking for cruise terminals in Cologne? So, Port Cologne is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cologne.
Category | Details |
---|---|
Port Name | Port Cologne (Terminal 2 – Princess Cruises) |
Cologne Port Official Address | Port of Cologne, 50667 |
Princess Cruise Cologne Terminal Number | Terminal 2 |
Princess Cruise Cologne Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cologne Info: 49 221 2088 0 |
Cologne Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Cologne Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Cologne Port Parking Options | Port Cologne Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Cologne Port | Cologne International Airport – 8 miles away |
Princess Cruise Cologne Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Cologne Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Cologne Terminal Nearby Hotels | InterContinental Cologne Hyatt Regency Cologne Holiday Inn Port of Cologne |
Cologne Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cologne Port Address & Terminal
The Princess Cruise Cologne Port operates from Terminal 2 at Port Cologne, one of the busiest and most modern cruise ports in the world.
Port of Cologne, 50667
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cologne Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cologne Port Phone Number at
- Port Cologne Main Line: 49 221 2088 0
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cologne Port Departures
Princess Cruises offers a variety of itineraries from Cologne, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cologne Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cologne Arrivals Terminal
Princess Cruise ships arriving at Cologne Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cologne Port
At Princess Cruise Cologne Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cologne Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cologne Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cologne Terminal Luggage Assistance
Passengers traveling through Cologne Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cologne Port
Port Cologne is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cologne offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cologne Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cologne
Cologne Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cologne check-in counters for quick boarding
- Comfortable seating areas while waiting at Cologne Terminal
- Cologne Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cologne Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cologne Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Cologne Information Line | 49 221 2088 0 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Cologne Terminal 2) | 49 221 2088 0 (Port Cologne) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cologne Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cologne terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cologne Port
Where is the Princess Cruise Cologne Port located?
What terminal does Princess Cruises use in Cologne?
How can I contact Princess Cruise Cologne Port by phone?
What time should I arrive for my Princess Cruise Cologne Port departure?
Which terminal handles Princess Cruise Cologne arrivals?
Is there parking near the Princess Cruise Terminal in Cologne?
How do I get to the Princess Cruise Cologne Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cologne Port?
Princess Cruise Other Locations