Planning a cruise vacation from Cebu City? The Princess Cruise Cebu City Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cebu City, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Cebu City Port?
If you’re looking for cruise terminals in Cebu City? So, Port Cebu City is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cebu City.
Category | Details |
---|---|
Port Name | Port Cebu City (Terminal 2 – Princess Cruises) |
Cebu City Port Official Address | Cebu International Port, 6000 Cebu, Philippines |
Princess Cruise Cebu City Terminal Number | Terminal 2 |
Princess Cruise Cebu City Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cebu City Info: 63 32 232 1261 |
Cebu City Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Cebu City Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Cebu City Port Parking Options | Port Cebu City Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Cebu City Port | Cebu City International Airport – 8 miles away |
Princess Cruise Cebu City Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Cebu City Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Cebu City Terminal Nearby Hotels | InterContinental Cebu City Hyatt Regency Cebu City Holiday Inn Port of Cebu City |
Cebu City Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cebu City Port Address & Terminal
The Princess Cruise Cebu City Port operates from Terminal 2 at Port Cebu City, one of the busiest and most modern cruise ports in the world.
Cebu International Port, 6000 Cebu, Philippines
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cebu City Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cebu City Port Phone Number at
- Port Cebu City Main Line: 63 32 232 1261
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cebu City Port Departures
Princess Cruises offers a variety of itineraries from Cebu City, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cebu City Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cebu City Arrivals Terminal
Princess Cruise ships arriving at Cebu City Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cebu City Port
At Princess Cruise Cebu City Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cebu City Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cebu City Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cebu City Terminal Luggage Assistance
Passengers traveling through Cebu City Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cebu City Port
Port Cebu City is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cebu City offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cebu City Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cebu City
Cebu City Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cebu City check-in counters for quick boarding
- Comfortable seating areas while waiting at Cebu City Terminal
- Cebu City Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cebu City Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cebu City Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Cebu City Information Line | 63 32 232 1261 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Cebu City Terminal 2) | 63 32 232 1261 (Port Cebu City) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cebu City Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cebu City terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cebu City Port
Where is the Princess Cruise Cebu City Port located?
What terminal does Princess Cruises use in Cebu City?
How can I contact Princess Cruise Cebu City Port by phone?
What time should I arrive for my Princess Cruise Cebu City Port departure?
Which terminal handles Princess Cruise Cebu City arrivals?
Is there parking near the Princess Cruise Terminal in Cebu City?
How do I get to the Princess Cruise Cebu City Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cebu City Port?
Princess Cruise Other Locations