Planning a cruise vacation from Cardiff? The Princess Cruise Cardiff Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cardiff, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Cardiff Port?
If you’re looking for cruise terminals in Cardiff? So, Port Cardiff is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cardiff.
Category | Details |
---|---|
Port Name | Port Cardiff (Terminal 2 – Princess Cruises) |
Cardiff Port Official Address | Port of Cardiff, CF10 4LY |
Princess Cruise Cardiff Terminal Number | Terminal 2 |
Princess Cruise Cardiff Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cardiff Info: 44 29 2087 7900 |
Cardiff Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Cardiff Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Cardiff Port Parking Options | Port Cardiff Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Cardiff Port | Cardiff International Airport – 8 miles away |
Princess Cruise Cardiff Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Cardiff Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Cardiff Terminal Nearby Hotels | InterContinental Cardiff Hyatt Regency Cardiff Holiday Inn Port of Cardiff |
Cardiff Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cardiff Port Address & Terminal
The Princess Cruise Cardiff Port operates from Terminal 2 at Port Cardiff, one of the busiest and most modern cruise ports in the world.
Port of Cardiff, CF10 4LY
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cardiff Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cardiff Port Phone Number at
- Port Cardiff Main Line: 44 29 2087 7900
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cardiff Port Departures
Princess Cruises offers a variety of itineraries from Cardiff, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cardiff Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cardiff Arrivals Terminal
Princess Cruise ships arriving at Cardiff Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cardiff Port
At Princess Cruise Cardiff Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cardiff Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cardiff Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cardiff Terminal Luggage Assistance
Passengers traveling through Cardiff Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cardiff Port
Port Cardiff is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cardiff offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cardiff Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cardiff
Cardiff Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cardiff check-in counters for quick boarding
- Comfortable seating areas while waiting at Cardiff Terminal
- Cardiff Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cardiff Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cardiff Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Cardiff Information Line | 44 29 2087 7900 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Cardiff Terminal 2) | 44 29 2087 7900 (Port Cardiff) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cardiff Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cardiff terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cardiff Port
Where is the Princess Cruise Cardiff Port located?
What terminal does Princess Cruises use in Cardiff?
How can I contact Princess Cruise Cardiff Port by phone?
What time should I arrive for my Princess Cruise Cardiff Port departure?
Which terminal handles Princess Cruise Cardiff arrivals?
Is there parking near the Princess Cruise Terminal in Cardiff?
How do I get to the Princess Cruise Cardiff Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cardiff Port?
Princess Cruise Other Locations