Planning a cruise vacation from Cape Town? The Princess Cruise Cape Town Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cape Town, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Cape Town Port?
If you’re looking for cruise terminals in Cape Town? So, Port Cape Town is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cape Town.
Category | Details |
---|---|
Port Name | Port Cape Town (Terminal 2 – Princess Cruises) |
Cape Town Port Official Address | Port of Cape Town, 8001, South Africa |
Princess Cruise Cape Town Terminal Number | Terminal 2 |
Princess Cruise Cape Town Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cape Town Info: 27 21-449-2400 |
Cape Town Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Cape Town Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Cape Town Port Parking Options | Port Cape Town Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Cape Town Port | Cape Town International Airport – 8 miles away |
Princess Cruise Cape Town Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Cape Town Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Cape Town Terminal Nearby Hotels | InterContinental Cape Town Hyatt Regency Cape Town Holiday Inn Port of Cape Town |
Cape Town Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cape Town Port Address & Terminal
The Princess Cruise Cape Town Port operates from Terminal 2 at Port Cape Town, one of the busiest and most modern cruise ports in the world.
Port of Cape Town, 8001, South Africa
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cape Town Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cape Town Port Phone Number at
- Port Cape Town Main Line: 27 21-449-2400
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cape Town Port Departures
Princess Cruises offers a variety of itineraries from Cape Town, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cape Town Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cape Town Arrivals Terminal
Princess Cruise ships arriving at Cape Town Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cape Town Port
At Princess Cruise Cape Town Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cape Town Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cape Town Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cape Town Terminal Luggage Assistance
Passengers traveling through Cape Town Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cape Town Port
Port Cape Town is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cape Town offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cape Town Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cape Town
Cape Town Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cape Town check-in counters for quick boarding
- Comfortable seating areas while waiting at Cape Town Terminal
- Cape Town Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cape Town Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cape Town Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Cape Town Information Line | 27 21-449-2400 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Cape Town Terminal 2) | 27 21-449-2400 (Port Cape Town) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cape Town Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cape Town terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cape Town Port
Where is the Princess Cruise Cape Town Port located?
What terminal does Princess Cruises use in Cape Town?
How can I contact Princess Cruise Cape Town Port by phone?
What time should I arrive for my Princess Cruise Cape Town Port departure?
Which terminal handles Princess Cruise Cape Town arrivals?
Is there parking near the Princess Cruise Terminal in Cape Town?
How do I get to the Princess Cruise Cape Town Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cape Town Port?
Princess Cruise Other Locations