Planning a cruise vacation from Cairns? The Princess Cruise Cairns Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Cairns, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Cairns Port?
If you’re looking for cruise terminals in Cairns? So, Port Cairns is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Cairns.
Category | Details |
---|---|
Port Name | Port Cairns (Terminal 2 – Princess Cruises) |
Cairns Port Official Address | Port of Cairns, QLD 4870, Australia |
Princess Cruise Cairns Terminal Number | Terminal 2 |
Princess Cruise Cairns Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Cairns Info: 61 7-4052-3888 |
Cairns Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Cairns Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Cairns Port Parking Options | Port Cairns Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Cairns Port | Cairns International Airport – 8 miles away |
Princess Cruise Cairns Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Cairns Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Cairns Terminal Nearby Hotels | InterContinental Cairns Hyatt Regency Cairns Holiday Inn Port of Cairns |
Cairns Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Cairns Port Address & Terminal
The Princess Cruise Cairns Port operates from Terminal 2 at Port Cairns, one of the busiest and most modern cruise ports in the world.
Port of Cairns, QLD 4870, Australia
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Cairns Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Cairns Port Phone Number at
- Port Cairns Main Line: 61 7-4052-3888
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Cairns Port Departures
Princess Cruises offers a variety of itineraries from Cairns, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Cairns Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Cairns Arrivals Terminal
Princess Cruise ships arriving at Cairns Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Cairns Port
At Princess Cruise Cairns Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Cairns Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Cairns Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Cairns Terminal Luggage Assistance
Passengers traveling through Cairns Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Cairns Port
Port Cairns is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Cairns offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Cairns Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Cairns
Cairns Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Cairns check-in counters for quick boarding
- Comfortable seating areas while waiting at Cairns Terminal
- Cairns Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Cairns Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Cairns Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Cairns Information Line | 61 7-4052-3888 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Cairns Terminal 2) | 61 7-4052-3888 (Port Cairns) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Cairns Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Cairns terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Cairns Port
Where is the Princess Cruise Cairns Port located?
What terminal does Princess Cruises use in Cairns?
How can I contact Princess Cruise Cairns Port by phone?
What time should I arrive for my Princess Cruise Cairns Port departure?
Which terminal handles Princess Cruise Cairns arrivals?
Is there parking near the Princess Cruise Terminal in Cairns?
How do I get to the Princess Cruise Cairns Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Cairns Port?
Princess Cruise Other Locations