Planning a cruise vacation from Boston? The Princess Cruise Boston Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Boston, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Boston Port?
If you’re looking for cruise terminals in Boston? So, Port Boston is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Boston.
Category | Details |
---|---|
Port Name | Port Boston (Terminal 2 – Princess Cruises) |
Boston Port Official Address | Port of Boston, MA 02128, USA |
Princess Cruise Boston Terminal Number | Terminal 2 |
Princess Cruise Boston Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Boston Info: 1 617-568-4100 |
Boston Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Boston Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Boston Port Parking Options | Port Boston Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Boston Port | Boston International Airport – 8 miles away |
Princess Cruise Boston Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Boston Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Boston Terminal Nearby Hotels | InterContinental Boston Hyatt Regency Boston Holiday Inn Port of Boston |
Boston Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Boston Port Address & Terminal
The Princess Cruise Boston Port operates from Terminal 2 at Port Boston, one of the busiest and most modern cruise ports in the world.
Port of Boston, MA 02128, USA
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Boston Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Boston Port Phone Number at
- Port Boston Main Line: 1 617-568-4100
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Boston Port Departures
Princess Cruises offers a variety of itineraries from Boston, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Boston Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Boston Arrivals Terminal
Princess Cruise ships arriving at Boston Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Boston Port
At Princess Cruise Boston Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Boston Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Boston Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Boston Terminal Luggage Assistance
Passengers traveling through Boston Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Boston Port
Port Boston is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Boston offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Boston Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Boston
Boston Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Boston check-in counters for quick boarding
- Comfortable seating areas while waiting at Boston Terminal
- Boston Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Boston Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Boston Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Boston Information Line | 1 617-568-4100 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Boston Terminal 2) | 1 617-568-4100 (Port Boston) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Boston Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Boston terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Boston Port
Where is the Princess Cruise Boston Port located?
What terminal does Princess Cruises use in Boston?
How can I contact Princess Cruise Boston Port by phone?
What time should I arrive for my Princess Cruise Boston Port departure?
Which terminal handles Princess Cruise Boston arrivals?
Is there parking near the Princess Cruise Terminal in Boston?
How do I get to the Princess Cruise Boston Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Boston Port?
Princess Cruise Other Locations