Planning a cruise vacation from Basel? The Princess Cruise Basel Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Basel, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Basel Port?
If you’re looking for cruise terminals in Basel? So, Port Basel is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Basel.
Category | Details |
---|---|
Port Name | Port Basel (Terminal 2 – Princess Cruises) |
Basel Port Official Address | Port of Basel, 4058 |
Princess Cruise Basel Terminal Number | Terminal 2 |
Princess Cruise Basel Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Basel Info: 41 61-639 96 00 |
Basel Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Basel Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Basel Port Parking Options | Port Basel Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Basel Port | Basel International Airport – 8 miles away |
Princess Cruise Basel Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Basel Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Basel Terminal Nearby Hotels | InterContinental Basel Hyatt Regency Basel Holiday Inn Port of Basel |
Basel Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Basel Port Address & Terminal
The Princess Cruise Basel Port operates from Terminal 2 at Port Basel, one of the busiest and most modern cruise ports in the world.
Port of Basel, 4058
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Basel Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Basel Port Phone Number at
- Port Basel Main Line: 41 61-639 96 00
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Basel Port Departures
Princess Cruises offers a variety of itineraries from Basel, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Basel Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Basel Arrivals Terminal
Princess Cruise ships arriving at Basel Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Basel Port
At Princess Cruise Basel Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Basel Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Basel Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Basel Terminal Luggage Assistance
Passengers traveling through Basel Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Basel Port
Port Basel is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Basel offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Basel Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Basel
Basel Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Basel check-in counters for quick boarding
- Comfortable seating areas while waiting at Basel Terminal
- Basel Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Basel Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Basel Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Basel Information Line | 41 61-639 96 00 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Basel Terminal 2) | 41 61-639 96 00 (Port Basel) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Basel Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Basel terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Basel Port
Where is the Princess Cruise Basel Port located?
What terminal does Princess Cruises use in Basel?
How can I contact Princess Cruise Basel Port by phone?
What time should I arrive for my Princess Cruise Basel Port departure?
Which terminal handles Princess Cruise Basel arrivals?
Is there parking near the Princess Cruise Terminal in Basel?
How do I get to the Princess Cruise Basel Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Basel Port?
Princess Cruise Other Locations