Planning a cruise vacation from Balikpapan? The Princess Cruise Balikpapan Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Balikpapan, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Balikpapan Port?
If you’re looking for cruise terminals in Balikpapan? So, Port Balikpapan is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Balikpapan.
Category | Details |
---|---|
Port Name | Port Balikpapan (Terminal 2 – Princess Cruises) |
Balikpapan Port Official Address | Port of Balikpapan, Kalimantan |
Princess Cruise Balikpapan Terminal Number | Terminal 2 |
Princess Cruise Balikpapan Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Balikpapan Info: 62 542 761 234 |
Balikpapan Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Balikpapan Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Balikpapan Port Parking Options | Port Balikpapan Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Balikpapan Port | Balikpapan International Airport – 8 miles away |
Princess Cruise Balikpapan Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Balikpapan Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Balikpapan Terminal Nearby Hotels | InterContinental Balikpapan Hyatt Regency Balikpapan Holiday Inn Port of Balikpapan |
Balikpapan Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Balikpapan Port Address & Terminal
The Princess Cruise Balikpapan Port operates from Terminal 2 at Port Balikpapan, one of the busiest and most modern cruise ports in the world.
Port of Balikpapan, Kalimantan
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Balikpapan Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Balikpapan Port Phone Number at
- Port Balikpapan Main Line: 62 542 761 234
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Balikpapan Port Departures
Princess Cruises offers a variety of itineraries from Balikpapan, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Balikpapan Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Balikpapan Arrivals Terminal
Princess Cruise ships arriving at Balikpapan Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Balikpapan Port
At Princess Cruise Balikpapan Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Balikpapan Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Balikpapan Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Balikpapan Terminal Luggage Assistance
Passengers traveling through Balikpapan Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Balikpapan Port
Port Balikpapan is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Balikpapan offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Balikpapan Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Balikpapan
Balikpapan Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Balikpapan check-in counters for quick boarding
- Comfortable seating areas while waiting at Balikpapan Terminal
- Balikpapan Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Balikpapan Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Balikpapan Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Balikpapan Information Line | 62 542 761 234 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Balikpapan Terminal 2) | 62 542 761 234 (Port Balikpapan) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Balikpapan Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Balikpapan terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Balikpapan Port
Where is the Princess Cruise Balikpapan Port located?
What terminal does Princess Cruises use in Balikpapan?
How can I contact Princess Cruise Balikpapan Port by phone?
What time should I arrive for my Princess Cruise Balikpapan Port departure?
Which terminal handles Princess Cruise Balikpapan arrivals?
Is there parking near the Princess Cruise Terminal in Balikpapan?
How do I get to the Princess Cruise Balikpapan Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Balikpapan Port?
Princess Cruise Other Locations