Planning a cruise vacation from Acapulco? The Princess Cruise Acapulco Port is your gateway to unforgettable voyages to the Caribbean, Panama Canal, and beyond. Whether you’re looking for the Princess Cruise Terminal in Acapulco, departure schedules, or contact details, this page covers everything you need for a smooth sailing experience.

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How to Contact Princess Cruise Acapulco Port?
If you’re looking for cruise terminals in Acapulco? So, Port Acapulco is one of the busiest cruise ports in the world, offering modern facilities and easy access to downtown Acapulco.
Category | Details |
---|---|
Port Name | Port Acapulco (Terminal 2 – Princess Cruises) |
Acapulco Port Official Address | Port of Acapulco, Guerrero, Mexico |
Princess Cruise Acapulco Terminal Number | Terminal 2 |
Princess Cruise Acapulco Port Phone Number | General Support: 1-800-PRINCESS (1-800-774-6237) Port Acapulco Info: 52 744-435-8400 |
Acapulco Port Departures (Common Itineraries) | Caribbean Cruises Panama Canal Journeys Extended Voyages |
Port Acapulco Arrivals Terminal | Terminal 2 (Same as departure) |
Check-In Time | Typically 3-4 hours before departure (Check booking for exact time) |
Acapulco Port Parking Options | Port Acapulco Garages (Near Terminal 2) Off-site parking with shuttles |
Nearby Airport at Acapulco Port | Acapulco International Airport – 8 miles away |
Princess Cruise Acapulco Terminal Transportation | Taxis & Rideshares (Uber/Lyft) Cruise Line Transfers Public Transit (Metromover/Metrobus) |
Acapulco Terminal Facilities | Fast check-in counters Seating areas Restrooms Luggage assistance Security screening |
Accessibility Services | Wheelchair assistance, priority boarding (Notify in advance) |
Acapulco Terminal Nearby Hotels | InterContinental Acapulco Hyatt Regency Acapulco Holiday Inn Port of Acapulco |
Acapulco Port Boarding Requirements | Boarding Pass Passport/ID Health documents (if applicable) |
Princess Cruise Acapulco Port Address & Terminal
The Princess Cruise Acapulco Port operates from Terminal 2 at Port Acapulco, one of the busiest and most modern cruise ports in the world.
Port of Acapulco, Guerrero, Mexico
View All: Princess Cruise Ports
Terminal 2 is designed for efficiency and comfort, offering streamlined check-in, spacious waiting areas, and quick boarding processes.
Princess Cruise Acapulco Port Phone Number
For inquiries related to bookings, departures, or general assistance, passengers can contact the Princess Cruise Acapulco Port Phone Number at
- Port Acapulco Main Line: 52 744-435-8400
- Princess Cruises Customer Service: 1-800-PRINCESS (1-800-774-6237)
Princess Cruise Acapulco Port Departures
Princess Cruises offers a variety of itineraries from Acapulco, including:
- Caribbean escapes
- Panama Canal adventures
- Extended world voyages
Princess Cruise departures from Acapulco Port are scheduled throughout the year, offering travelers a variety of itineraries to explore the Caribbean and beyond.
Princess Cruise Acapulco Arrivals Terminal
Princess Cruise ships arriving at Acapulco Port dock at Terminal 2, which are designed to provide passengers with a smooth disembarkation experience. These terminals offer efficient customs processing, baggage claim services, and easy access to transportation options.
Queries Handled by Princess Cruise Acapulco Port
At Princess Cruise Acapulco Port, passengers can receive assistance with a variety of inquiries to ensure a smooth and enjoyable travel experience. Here are some of the key queries handled at the terminal:
Acapulco Port Check-in and Boarding Procedures
Embarking on a Princess Cruise from Acapulco Port is a seamless process designed for efficiency and convenience. Here’s what you need to know:
- Guidance on documentation
- security checks
- boarding times
Acapulco Terminal Luggage Assistance
Passengers traveling through Acapulco Port can take advantage of various luggage assistance services to ensure a smooth and hassle-free experience. Here’s what you need to know:
- Help with baggage drop-off
- Retrieval
- Lost and Found services
Special Accommodations at Acapulco Port
Port Acapulco is committed to providing accessible services for passengers with disabilities and special needs. Here’s what you can expect:
- Support for Passengers with Disabilities
- Medical needs
- Special Requests
Cruise Itineraries & Departures
Planning your next cruise adventure? Here’s where you can find the latest cruise itineraries and departure schedules:
- Information on upcoming sailings
- Schedules
- Embarkation details
Port Facilities & Parking
Port Acapulco offers a range of facilities and parking options to ensure a smooth experience for cruise passengers. Here’s what you need to know:
- Directions for parking
- Transportation options
- Amenities available at the terminal
Customer Support & Contact Information
For assistance with Princess Cruise Acapulco Port, passengers can reach out through the following channels:
- Assistance with general inquiries
- How to reach Princess Cruises customer service
Facilities at Princess Cruise Terminal in Acapulco
Acapulco Terminal 2 offers a range of amenities for a hassle-free experience:
- Efficient Acapulco check-in counters for quick boarding
- Comfortable seating areas while waiting at Acapulco Terminal
- Acapulco Port Luggage assistance & porters for easy handling
- Restrooms & refreshment options
- Parking garages nearby for those driving to the Acapulco Port
- Taxi & rideshare pickup zones for easy transfers
Contacting Princess Cruise Acapulco Port
Need assistance before or after your cruise? Here’s how to reach Princess Cruises:
Contact Method | Details | Best For | Availability |
---|---|---|---|
General Customer Service | 1-800-PRINCESS (1-800-774-6237) | Booking, itinerary changes, general questions | 24/7 |
Port Acapulco Information Line | 52 744-435-8400 | Terminal directions, parking, port operations | Mon-Sun, 8 AM–5 PM (EST) |
Princess Cruises Guest Services (Onboard) | Dial “7000” from stateroom phone | Issues during the cruise (while sailing) | 24/7 onboard |
Emergency Travel Assistance | 1-800-545-0008 (Princess Travel Support) | Last-minute cancellations, medical emergencies | 24/7 |
Email Support | customerrelations@princesscruises.com | Post-cruise feedback, complaints | Response within 3-5 business days |
Live Chat | Princess Cruises Contact Page | Quick questions, booking assistance | Mon-Fri, 8 AM–8 PM (EST) |
Port Agent (Acapulco Terminal 2) | 52 744-435-8400 (Port Acapulco) | Lost luggage, missed boarding | During operating hours |
Social Media | Facebook / Twitter | Public inquiries, promotions | Mon-Fri, 9 AM–6 PM (EST) |
Mailing Address (Corporate Office) | Princess Cruises 24305 Town Center Drive Santa Clarita, CA 91355 | Formal complaints, legal inquiries | Business days only |
Conclusion
Princess Cruise Acapulco Port is the perfect starting point for your next adventure. With top-tier facilities, efficient services, and a prime location, passengers can expect a seamless and enjoyable experience from arrival to departure. Whether you’re setting sail or returning home, Princess Cruise Acapulco terminal ensures that your journey is as smooth as the ocean breeze.
FAQs on Princess Cruise Acapulco Port
Where is the Princess Cruise Acapulco Port located?
What terminal does Princess Cruises use in Acapulco?
How can I contact Princess Cruise Acapulco Port by phone?
What time should I arrive for my Princess Cruise Acapulco Port departure?
Which terminal handles Princess Cruise Acapulco arrivals?
Is there parking near the Princess Cruise Terminal in Acapulco?
How do I get to the Princess Cruise Acapulco Port from the airport?
Taxis/Uber (20 mins, $25–$35)
Princess Cruises transfers (book in advance)
Can I get wheelchair assistance at the Princess Cruise Acapulco Port?
Princess Cruise Other Locations
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