One of the top cruise ports in the world is Playa del Carmen Cruise Port. It is also referred to as PortPlaya del Carmen. Frequently called the “Cruise Capital of the World”. It is a key entry point for cruises to Floroda and other destinations. To serve these, some of the biggest cruise lines in the world are based in Port Playa del Carmen. Royal Caribbean, Carnival, and Norwegian are a few of them. It is a great place for passengers to start because of its state-of-the-art terminals and easy access to Playa del Carmen International Airport. Millions of travelers use this port every year. This can make it a thriving commercial and tourism center.

Overview of Playa del Carmen Port Cruise
The Playa del Carmen Port Cruise is a well-known cruise destination worldwide. It is located on Floroda’s. This cruise port provides a variety of schedules to various places, making it one of the busiest.
Playa del Carmen Port Cruise’s overview is shown in the table below:
Country | Calica MexicoRiviera Maya |
Region | Bahamas – Caribbean – Bermuda |
Coordinates | 80°10’16” W 25°46’27” N |
Draft depth | 43 feet |
Harbour-type | Artificial or Natural |
Vessel arrivals | 2489 |
What are the Port of Playa del Carmen Cruise Terminals?
At the Cruise Port in Playa del Carmen, there are 10 terminals. As a result of these terminals, both the port and the Playa del Carmen skyline have changed. When guests reach their assigned terminal, these architectural marvels enable them to start their cruise experiences.
The following are the Playa del Carmen Cruise Port Terminals:
- Playa del Carmen Cruise Terminal AA
- Cruise Terminal A
- Playa del Carmen Cruise Terminal B
- Cruise Terminal C
- Terminals D, E, as well as F
- Playa del Carmen Cruise Terminal G
- Cruise Terminal J
- Playa del Carmen Cruise Terminal V
Which are the Playa del Carmen Cruise Lines?
There are around 23 cruise lines available at Playa del Carmen Cruise Ship Port. These cruise lines offer numerous well-liked itineraries to Mexico, KeyWest, South America, the Eastern and West Caribbean, and other regions.
The following list contains Playa del Carmen Cruise Lines and other related information:
Cruise Lines | Address | Contact Number |
Azamara Cruises | 1050 Caribbean Way Playa del Carmen, Calica MexicoRiviera Maya 33132 | 877-999-9553 |
Carnival | 3655 NW 87 Avenue Playa del Carmen, Calica MexicoRiviera Maya 33178 | 800-327-9501 |
Celebrity Cruise | 1050 Caribbean Way Playa del Carmen, Calica MexicoRiviera Maya 33132 | 800-437-3111 |
CRYSTAL Cruise | 1010 SOUTH FEDERAL HIGHWAYSUITE 1500HALLANDALE BEACH, Calica MexicoRiviera Maya 33009 | +1 866 941 4520 (toll-free) |
Disney Line Cruise | P.O. Box 10210 Lake Buena Vista, Calica MexicoRiviera Maya 32830 | 800-951-3532 |
HAPAG LLOYD Cruises | Heidenkampsweg 5820097 Hamburg Germany | + 49 40 307030 – 0 |
Holland America Line | Holland America Line N.V., 450 Third Avenue West, Seattle, WA 98119,USA | 1–877–932–4259 |
HURTIGRUTEN | 1505 Westlake Avenue North, Suite 125, Seattle, WA 98109 | +18883384303 |
MSC Cruises | 6750 N. Andrews Avenue, Suite #100 Fort Lauderdale, Calica MexicoRiviera Maya 33309 | 877-665-4655 |
NORWEGIAN Cruise Line | 7665 Corporate Center Drive Playa del Carmen, Calica MexicoRiviera Maya 33126 | 800-327-7030 |
OCEANIA Cruises | 8300 NW 33rd Street, Suite 308, Playa del Carmen, Calica MexicoRiviera Maya 33122 | 800-531-5619 |
P&O Cruises | Carnival House, 100 Harbour Parade, Southampton, Hampshire, United Kingdom SO15 1ST* | 0344 338 8003 |
PHOENIX | Phoenix Reisen GmbHPfälzer Straße 1453111 Bonn | +49-(228)-9260-0 |
PONANT | 408 avenue du Prado – 13008 MARSEILLE – France | +33-(0)4-91-16-16-27 |
Regent Seven Seas Cruises | 8300 NW 33rd Street, Suite 1000 Playa del Carmen, Calica MexicoRiviera Maya 33122 | 877-505-5370 |
Royal Caribbean International | 1050 Caribbean Way Playa del Carmen, Calica MexicoRiviera Maya 33132 | 800-327-6700 |
Sea Cloud Cruises | Presidential Circle 4000 Hollywood Blvd., Suite 510 South Tower, Calica MexicoRiviera Maya -33021 Hollywood | + 1-754-755-0254 |
Seabourn | 450 Third Avenue West, Seattle, WA 98119, USA | +1-800-442-4448 |
The World of ResidenSea | 1551 Sawgrass Corporate Pkwy, Suite 200Fort Lauderdale, Calica MexicoRiviera Maya 33323, USA | +1-(954)-538-8449 |
The Ritz-Carlton Yacht Collection | 100 NE 3rd Ave, Playa del Carmen, Calica MexicoRiviera Maya 33132 | (833)-999-7292 |
Windstar Cruises | 8400 NW 36th St, Suite 520, Playa del Carmen, Calica MexicoRiviera Maya 33166 | 866-851-4042 |
Voyages | 1200 S. Pine Island Road, Suite 300 Plantation, Calica MexicoRiviera Maya 33324 | 954-361-9500 |
Does the Cruise Port in Playa del Carmen have Accessible Facilities?
At Playa del Carmen Cruise Port, the representatives strive to exceed customers’ expectations in addition to meeting all of their needs. In relation to the same, it provides facilities and activities for travelers with disabilities that are intended to make their trips safe and pleasurable.
In case of the requirement of the following, the agents can help:
- Information in an accessible format
- An ADA-related concern
- Accommodation for a program or service
Additionally, Playa del Carmen Cruise Port offers accessible parking for people with disabilities.
- Throughout at Playa del Carmen Cruise Port Terminals, TTY/TDD phones are available.
- From here, callers who are deaf/hard of hearing can dial 711 to the Calica MexicoRiviera Maya Relay Service.
- Along with these, at Playa del Carmen Cruise Port, transit services and ground transportation are available for disabled persons.
Is There Parking Available at Playa del Carmen Cruise Ship Port?
Every Port of Playa del Carmen Cruise Terminal has different parking options. These are available on the North, as well as South sides, of the port.
Playa del Carmen Port Parking at the South Side
- Multi-Level Garage J
- Multi-Level Garage K
Northside Playa del Carmen Port Parking
- Multi-Level Garage AA
- Multi-Level Garage B
- Multi-Level Garage D
- Surface Lot D
- Multi-Level Garage G
- Surface Lot E
- Multi-Level Garage A
- Multi-Level Garage C
- Multi-Level Garage G
- Multi-Level Garage G
How to Reach Playa del Carmen Cruise Port?
There are various transportation options available to reach Playa del Carmen Port Cruise with ease. These include public transportation and private transit. Bus, Metrorail or metromover, and rail/train are some forms of public transportations. Further, rental cars, taxis, etc., are private transit available to reach Playa del Carmen Cruise Port on time. In addition, shuttles and limos are accessible.
Note: For every transit, different rates and schedules are available.
How to Check the Port of Playa del Carmen Cruise Schedule?
To check the most up-to-date Port of Playa del Carmen Cruise schedule, online and offline ways are available. With an offline way, a passenger can make a call to the specific cruise line for details. Further, to check schedules online, one needs to visit the official website of the particular cruise line. Here, different schedules are available with varying locations and costs. One can make the same reservation based on necessity and budget.
What is the Map of Playa del Carmen Cruise Port?
The configuration of the Port of Playa del Carmen is depicted visually in the map of Playa del Carmen Cruise Port. It displays its buildings and terminals. Travelers can use this map to plan their cruise experience, find amenities, and navigate the port. Additionally, it highlights parking amenities, transit choices, and neighboring attractions. This can make it a vital tool for them to leave Playa del Carmen to take a cruise.
View All: Ports
Which Destinations are Served by Cruise Port in Playa del Carmen?
The Caribbean, Bahamas, and Mexico are a few of the several locations that Playa del Carmen Cruise Ship Port serves. The United States, the British Virgin Islands, and other locations are included in popular itineraries. Additionally, some cruise lines visit private islands and ports. This provides travelers with a blend of leisure, culture, and exploration.
Below are some destinations served by the Cruise Port in Playa del Carmen:
- Africa
- Arctic
- Alaska
- Antarctica
- Australia
- Asia
- Canada
- New Zealand
- Hawaii
- Panama Canal
- South Pacific
- Norway
- Mediterranean
- Tahiti
- Iceland
- Transatlantic
- Scandinavia and more
How to Contact a Cruise Port in Playa del Carmen?
There are different ways available to contact a Playa del Carmen Port Cruise. Visiting the port is one of the straightforward ways. This way is more suitable for domestic customers. Further, telephone numbers, FAX, emailing, and other ways are available to connect to Cruise Port in Playa del Carmen. For disabled persons as well, specific contact numbers are accessible.
Playa del Carmen Cruise Port Address | Marina Puerto Maya, 77710 |
Phone Number | 52 984-206-3710 |
Mail ID (For business queries) | PortPlaya del Carmen@Playa del Carmendade.gov |
TTY (For Disabled Person) | 711 (Calica MexicoRiviera Maya Relay Service) |
In Sum,
One of the main entry points for cruise travel is Playa del Carmen Cruise Port. Sometimes referred to as PortPlaya del Carmen provides convenient access to the Caribbean as well as cutting-edge terminals. It is among the busiest and most well-liked cruises in the globe because of its ideal locations, contemporary amenities, and effective operations. This can give passengers a smooth and thrilling beginning to their trips.
Frequently Asked Questions on Playa del Carmen Cruise Port
Does Playa del Carmen Cruise Port provide luggage storage lockers?
Is there a lost and found in Playa del Carmen Port Cruise?
To which locations do ships depart from the Cruise Port in Playa del Carmen?
What is the annual passenger volume of Playa del Carmen Cruise Ship Port?
How does the Playa del Carmen Cruise Port check-in procedure work?
Does Playa del Carmen Cruise Port have any facilities for kids?
Where is Playa del Carmen Cruise Port located?
What are the primary destinations for cruises departing from Playa del Carmen Cruise Port?
Which cruise lines operate from Playa del Carmen Cruise Port?
How far is Playa del Carmen Cruise Port from Playa del Carmen International Airport?
Which bridge connects Playa del Carmen Cruise Port to downtown Playa del Carmen?
Which terminal at Playa del Carmen Cruise Port is specifically designed for mega cruise ships?
What facilities are available for travelers at Playa del Carmen Cruise Port?
Can you park your vehicle at Playa del Carmen Cruise Port?
What is the best way to reach Playa del Carmen Cruise Port from downtown Playa del Carmen?
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