Hilo Cruise Port

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One of the top cruise ports in the world is Hilo Cruise Port. It is also referred to as PortHilo. Frequently called the “Cruise Capital of the World”. It is a key entry point for cruises to Floroda and other destinations. To serve these, some of the biggest cruise lines in the world are based in Port Hilo. Royal Caribbean, Carnival, and Norwegian are a few of them. It is a great place for passengers to start because of its state-of-the-art terminals and easy access to Hilo International Airport. Millions of travelers use this port every year. This can make it a thriving commercial and tourism center.

Hilo Cruise Port

Overview of Hilo Port Cruise

The Hilo Port Cruise is a well-known cruise destination worldwide. It is located on Floroda’s. This cruise port provides a variety of schedules to various places, making it one of the busiest.

Hilo Port Cruise’s overview is shown in the table below:

CountryHawaii Island
RegionHawaii – Mexico – Panama Canal
Coordinates80°10’16” W 25°46’27” N
Draft depth43 feet
Harbour-typeArtificial or Natural
Vessel arrivals2489

What are the Port of Hilo Cruise Terminals?

At the Cruise Port in Hilo, there are 10 terminals. As a result of these terminals, both the port and the Hilo skyline have changed. When guests reach their assigned terminal, these architectural marvels enable them to start their cruise experiences.

The following are the Hilo Cruise Port Terminals:

    • Hilo Cruise Terminal AA
    • Cruise Terminal A
    • Hilo Cruise Terminal B
    • Cruise Terminal C
    • Terminals D, E, as well as F
    • Hilo Cruise Terminal G
    • Cruise Terminal J
    • Hilo Cruise Terminal V

Which are the Hilo Cruise Lines?

There are around 23 cruise lines available at Hilo Cruise Ship Port. These cruise lines offer numerous well-liked itineraries to Mexico, KeyWest, South America, the Eastern and West Caribbean, and other regions.

The following list contains Hilo Cruise Lines and other related information:

Cruise Lines Address Contact Number 
Azamara Cruises1050 Caribbean Way Hilo, Hawaii Island 33132877-999-9553
Carnival3655 NW 87 Avenue Hilo, Hawaii Island 33178800-327-9501
Celebrity Cruise1050 Caribbean Way Hilo, Hawaii Island 33132800-437-3111
CRYSTAL Cruise1010 SOUTH FEDERAL HIGHWAYSUITE 1500HALLANDALE BEACH, Hawaii Island 33009+1 866 941 4520 (toll-free)
Disney Line CruiseP.O. Box 10210 Lake Buena Vista, Hawaii Island 32830800-951-3532
HAPAG LLOYD CruisesHeidenkampsweg 5820097 Hamburg Germany+ 49 40 307030 – 0
Holland America LineHolland America Line N.V., 450 Third Avenue West, Seattle, WA 98119,USA1–877–932–4259
HURTIGRUTEN1505 Westlake Avenue North, Suite 125, Seattle, WA 98109+18883384303
MSC Cruises6750 N. Andrews Avenue, Suite #100 Fort Lauderdale, Hawaii Island 33309877-665-4655
NORWEGIAN Cruise Line7665 Corporate Center Drive Hilo, Hawaii Island 33126800-327-7030
OCEANIA Cruises8300 NW 33rd Street, Suite 308, Hilo, Hawaii Island 33122800-531-5619
P&O CruisesCarnival House, 100 Harbour Parade, Southampton, Hampshire, United Kingdom SO15 1ST*0344 338 8003
PHOENIXPhoenix Reisen GmbHPfälzer Straße 1453111 Bonn+49-(228)-9260-0
PONANT408 avenue du Prado – 13008 MARSEILLE – France+33-(0)4-91-16-16-27
Regent Seven Seas Cruises8300 NW 33rd Street, Suite 1000 Hilo, Hawaii Island 33122877-505-5370
Royal Caribbean International1050 Caribbean Way Hilo, Hawaii Island 33132800-327-6700
Sea Cloud CruisesPresidential Circle 4000 Hollywood Blvd., Suite 510 South Tower, Hawaii Island -33021 Hollywood+ 1-754-755-0254
Seabourn450 Third Avenue West, Seattle, WA 98119, USA+1-800-442-4448
The World of ResidenSea1551 Sawgrass Corporate Pkwy, Suite 200Fort Lauderdale, Hawaii Island 33323, USA+1-(954)-538-8449
The Ritz-Carlton Yacht Collection100 NE 3rd Ave, Hilo, Hawaii Island 33132(833)-999-7292
Windstar Cruises8400 NW 36th St, Suite 520, Hilo, Hawaii Island 33166866-851-4042
Voyages1200 S. Pine Island Road, Suite 300 Plantation, Hawaii Island 33324954-361-9500

Does the Cruise Port in Hilo have Accessible Facilities?

At Hilo Cruise Port, the representatives strive to exceed customers’ expectations in addition to meeting all of their needs. In relation to the same, it provides facilities and activities for travelers with disabilities that are intended to make their trips safe and pleasurable.

In case of the requirement of the following, the agents can help:

    • Information in an accessible format
    • An ADA-related concern
    • Accommodation for a program or service

Additionally, Hilo Cruise Port offers accessible parking for people with disabilities.

    • Throughout at Hilo Cruise Port Terminals, TTY/TDD phones are available.
    • From here, callers who are deaf/hard of hearing can dial 711 to the Hawaii Island Relay Service.
    • Along with these, at Hilo Cruise Port, transit services and ground transportation are available for disabled persons.

Is There Parking Available at Hilo Cruise Ship Port?

Every Port of Hilo Cruise Terminal has different parking options. These are available on the North, as well as South sides, of the port.

Hilo Port Parking at the South Side
    • Multi-Level Garage J
    • Multi-Level Garage K
Northside Hilo Port Parking
    • Multi-Level Garage AA
    • Multi-Level Garage B
    • Multi-Level Garage D
    • Surface Lot D
    • Multi-Level Garage G
    • Surface Lot E
    • Multi-Level Garage A
    • Multi-Level Garage C
    • Multi-Level Garage G
    • Multi-Level Garage G

How to Reach Hilo Cruise Port?

There are various transportation options available to reach Hilo Port Cruise with ease. These include public transportation and private transit. Bus, Metrorail or metromover, and rail/train are some forms of public transportations. Further, rental cars, taxis, etc., are private transit available to reach Hilo Cruise Port on time. In addition, shuttles and limos are accessible.

Note: For every transit, different rates and schedules are available.

How to Check the Port of Hilo Cruise Schedule?

To check the most up-to-date Port of Hilo Cruise schedule, online and offline ways are available. With an offline way, a passenger can make a call to the specific cruise line for details. Further, to check schedules online, one needs to visit the official website of the particular cruise line. Here, different schedules are available with varying locations and costs. One can make the same reservation based on necessity and budget.

What is the Map of Hilo Cruise Port?

The configuration of the Port of Hilo is depicted visually in the map of Hilo Cruise Port. It displays its buildings and terminals. Travelers can use this map to plan their cruise experience, find amenities, and navigate the port. Additionally, it highlights parking amenities, transit choices, and neighboring attractions. This can make it a vital tool for them to leave Hilo to take a cruise.

View All: Ports

Which Destinations are Served by Cruise Port in Hilo?

The Caribbean, Bahamas, and Mexico are a few of the several locations that Hilo Cruise Ship Port serves. The United States, the British Virgin Islands, and other locations are included in popular itineraries. Additionally, some cruise lines visit private islands and ports. This provides travelers with a blend of leisure, culture, and exploration.

Below are some destinations served by the Cruise Port in Hilo:

    • Africa
    • Arctic
    • Alaska
    • Antarctica
    • Australia
    • Asia
    • Canada
    • New Zealand
    • Hawaii
    • Panama Canal
    • South Pacific
    • Norway
    • Mediterranean
    • Tahiti
    • Iceland
    • Transatlantic
    • Scandinavia and more

How to Contact a Cruise Port in Hilo?

There are different ways available to contact a Hilo Port Cruise. Visiting the port is one of the straightforward ways. This way is more suitable for domestic customers. Further, telephone numbers, FAX, emailing, and other ways are available to connect to Cruise Port in Hilo. For disabled persons as well, specific contact numbers are accessible.

Hilo Cruise Port AddressPort of Hilo, HI 96720, USA
Phone Number1 808-935-0931
Mail ID (For business queries)PortHilo@Hilodade.gov
TTY (For Disabled Person)711 (Hawaii Island Relay Service)
In Sum,

One of the main entry points for cruise travel is Hilo Cruise Port. Sometimes referred to as PortHilo provides convenient access to the Caribbean as well as cutting-edge terminals. It is among the busiest and most well-liked cruises in the globe because of its ideal locations, contemporary amenities, and effective operations. This can give passengers a smooth and thrilling beginning to their trips.

Frequently Asked Questions on Hilo Cruise Port
Does Hilo Cruise Port provide luggage storage lockers?
Storage lockers are not permitted on the cruise port in Hilo due to security regulations. For luggage forwarding facilities, travelers can get in touch with their cruise operator.
Is there a lost and found in Hilo Port Cruise?
Usually, there is no lost and found department in Hilo Port Cruise. The cruise lines pick up and store lost things in the terminals. Hence, contact the specific cruise line for the same.
To which locations do ships depart from the Cruise Port in Hilo?
A variety of itineraries are offered by ships that sail to the Caribbean, Bahamas, as well as Bermuda.
What is the annual passenger volume of Hilo Cruise Ship Port?
Each year, the Hilo Cruise Port handles more than 4 million passengers.
How does the Hilo Cruise Port check-in procedure work?
A traveler must show his or her ID, credit card, and cruise documentation when he/she checks in. It usually starts a few hours prior to departure.
Does Hilo Cruise Port have any facilities for kids?
Family-friendly features like water parks and kids’ clubs may be offered by certain cruise lines.
Where is Hilo Cruise Port located?
Hilo Cruise Port, officially known as PortHilo, is located in 1015 North America Way, 2nd FloorHilo, Hawaii Island 33132.
What are the primary destinations for cruises departing from Hilo Cruise Port?
Most cruises from Hilo Cruise Port head to the Caribbean, Bahamas, and Central and South America.
Which cruise lines operate from Hilo Cruise Port?
Major cruise lines operating from Hilo Cruise Port include Carnival Cruise Line, Royal Caribbean International, Norwegian Cruise Line, and MSC Cruises.
How far is Hilo Cruise Port from Hilo International Airport?
Hilo Cruise Port is approximately 8 miles from Hilo International Airport, making it easily accessible for travelers.
Which bridge connects Hilo Cruise Port to downtown Hilo?
The MacArthur Causeway connects Hilo Cruise Port to downtown Hilo, offering direct access for passengers and cargo.
Which terminal at Hilo Cruise Port is specifically designed for mega cruise ships?
Terminal A at Hilo Cruise Port is designed to accommodate mega cruise ships, including Royal Caribbean’s largest vessels.
What facilities are available for travelers at Hilo Cruise Port?
Hilo Cruise Port offers parking, baggage handling, customs, dining options, and efficient check-in services for cruise passengers.
Can you park your vehicle at Hilo Cruise Port?
Yes, parking facilities are available at Hilo Cruise Port, with designated areas for short-term and long-term parking.
What is the best way to reach Hilo Cruise Port from downtown Hilo?
Taxi, rideshare services, or private shuttles are the most convenient ways to reach Hilo Cruise Port from downtown Hilo.

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