Oceania Cruise Puerto Morelos Port

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Booking, Cancellation, Refund & Date Change

Planning a cruise with Oceania Cruise from Puerto Morelos? Whether you’re embarking on a luxurious voyage or welcoming loved ones back from their journey, this page covers everything you need to know about the Oceania Cruise Puerto Morelos Port, including terminal details, contact information, departures, arrivals, and more.

Oceania Cruise Puerto Morelos Port, Oceania Cruise Puerto Morelos Port Address, Oceania Cruise Terminal in Puerto Morelos, Oceania Cruise Puerto Morelos Port Departures

Detailed About the Oceania Cruise Port in Puerto Morelos

Oceania Cruise operates from Cruise Terminal J at Port Puerto Morelos, which is known for its stunning views. Port Puerto Morelos itself is a major cruise hub, offering easy access and helpful attendants.

CategoryDetails
TerminalTerminal J at Port Puerto Morelos
Oceania Cruise Puerto Morelos Port AddressAv. Rafael E. Melgar, Puerto Morelos
Oceania Cruise Puerto Morelos Port Phone NumberPortPuerto Morelos Main Line: 52 998 871 0109
Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642)
Puerto Morelos Port Departures (Check-in)Starts around 11:00 AM (varies by sailing)
Early arrival recommended (2-3 hours before departure)
Arrivals (Disembarkation)Typically 7:00 AM – 10:00 AM
Luggage pickup & customs clearance available

Oceania Cruise Puerto Morelos Port Address

Oceania Cruise operates from Terminal J at PortPuerto Morelos, one of the busiest and most modern cruise ports in the world.

Av. Rafael E. Melgar, Puerto Morelos

The terminal offers a seamless embarkation and disembarkation process, ensuring a stress-free start and end to your cruise vacation.

Visit All Ports: Oceania Cruise

Oceania Cruise Puerto Morelos Port Phone Number

For general inquiries, assistance, or emergencies, you can contact:

  • PortPuerto Morelos Main Line: 52 998 871 0109
  • Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642)

Oceania Cruise Puerto Morelos Port Departures

If you’re setting sail from Puerto Morelos, here’s what you need to know:

  • Check-in Time: Puerto Morelos Port begins around 11:00 AM, but check your cruise documents for exact timing.
  • Boarding Process: Have your passport, boarding pass, and any required health forms ready.
  • Parking: Secure parking is available at PortPuerto Morelos garages, with rates around $22 per day.

Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and check-in.

Oceania Cruise Puerto Morelos Arrivals Terminal

Returning passengers will disembark at Terminal J. The process is well-organized, with customs clearance and luggage pickup streamlined for efficiency.

  • Disembarkation Times: Puerto Morelos Port Usually between 7:00 AM – 10:00 AM, depending on the ship’s arrival.
  • Transportation Options: Taxis, ride-sharing (Uber/Lyft), and Puerto Morelos Port shuttle services are readily available.

How to Contact Oceania Cruise Puerto Morelos Port?

For specific questions about your cruise, you can reach out via:

ContactDetails
Oceania Cruise HeadquartersPuerto Morelos, Florida, United States
Oceania Cruise Phone00 852 2165 6010
Oceania Cruise Emailflast@oceaniacruises.com
Oceania Cruise Official Websitehttps://www.oceaniacruises.com/

Queries Handled by Customer Support of Oceania Cruise Puerto Morelos Port

The Oceania Cruise customer support at the Puerto Morelos Port handles a variety of queries, including:

Booking Modifications at Puerto Morelos Port

You can modify your Oceania Cruise booking at Oceania Cruise Puerto Morelos Port, which vary depending on the type of change and how close you are to your departure date. Here are some common modifications:

  • Stateroom Changes
  • Passenger Information Updates
  • Air & Hotel Adjustments
  • Dining & Excursions
  • Cancellation & Refunds
Luggage & Boarding Inquiries at Puerto Morelos Terminal

Oceania Cruise has specific policies for luggage handling and boarding procedures at the Port of Puerto Morelos.

Special Assistance Requests at Puerto Morelos Port

Oceania Cruise provides special assistance services for guests who require additional support during their cruise experience. Here’s what they offer:

  • Wheelchair Accessibility
  • Accessible Staterooms
  • Medical Equipment Support
  • Dietary Accommodations
  • Priority Boarding & Debarkation
  • Service Animals
Puerto Morelos Port Parking

The Port of Puerto Morelos, also known as PortPuerto Morelos, just across the bridge from downtown Puerto Morelos. Here’s how you can get there and where to park:

PortPuerto Morelos Official ParkingRate: $25 per day
Garages: Located near each cruise terminal
Oversized Vehicles: Special rates apply
Security: 24/7 surveillance
Safe Cruise ParkingRate: Lower-cost alternative with free shuttle service
Cruise Parking Puerto MorelosRate: Affordable rates, gated facility

Facilities at Oceania Cruise Terminal in Puerto Morelos

Terminal J offers a comfortable and efficient experience with:

  • Priority check-in for suite guests & loyalty members
  • Puerto Morelos Terminal Luggage drop-off & porter services
  • Security screening & customs clearance at Puerto Morelos Terminal
  • Complimentary Wi-Fi (limited)
  • Puerto Morelos Terminal Restrooms & seating areas
Detailed About the Oceania Cruise

Oceania Cruise is a luxury cruise line known for its elegant ships, gourmet dining, and immersive travel experiences. It offers voyages to destinations across the globe, including the Caribbean, Europe, Asia, and South America.

CategoryDetails
FleetMarina, Riviera, Sirena, Nautica, Insignia, Vista (newest)
Ship Sizes684-1,250 guests (intimate luxury)
Destinations100+ countries, 400+ ports (Mediterranean, Caribbean, Alaska, Asia, World Cruises)
Dining– 4+ gourmet restaurants per ship
– Jacques Pépin culinary program
– 24-hour room service
BeveragesComplimentary soft drinks, specialty coffees
Premium beverage packages available
EntertainmentLive music, cabaret shows, casino, enrichment lectures
Cabins– Veranda, Oceanview, Inside, Suites
– All with luxury bedding & amenities
Pools/SpasPool decks, Canyon Ranch Spa, fitness centers
Dress CodeCountry club casual (no formal nights)
Gratuities$16-$23 per person/day (suite guests higher)
Wi-FiBasic included, premium upgrades available
Loyalty ProgramOceania Club (4 tiers with perks)
Booking Policies– Deposit: 25% of fare
– Final payment due 90-120 days pre-cruise
Cancellation75-15 days pre-cruise: 25%-100% penalty
Special NeedsWheelchair-accessible cabins, dietary accommodations
Contact1-855-OCEANIA (623-2642)
OceaniaCruises.com
Conclusion

Oceania Cruise’ port at Cruise Terminal J, Port Puerto Morelos offers a well-rated experience with scenic views and a vibrant onboard atmosphere. With positive feedback on its Grand Dining Room and Marina, it’s a solid option for travelers looking for a premium cruise experience. If you’re planning to sail from Puerto Morelos, Oceania Cruise delivers a mix of elegance and adventure.

FAQs on Oceania Cruise Puerto Morelos Port

Where is the Oceania Cruise Terminal in Puerto Morelos located?
Oceania ships dock at Terminal J in PortPuerto Morelos (Av. Rafael E. Melgar, Puerto Morelos).
What is the Oceania Cruise Puerto Morelos Port phone number?
PortPuerto Morelos General Info: 52 998 871 0109
Oceania Customer Service: 1-855-623-2642 (1-855-OCEANIA)
What time are Oceania Cruise Puerto Morelos Port departures?
Boarding typically begins at 11:00 AM, but check your e-ticket for exact departure times. Arrive 2-3 hours early for check-in and security.
Which terminal handles Oceania Cruise Puerto Morelos arrivals?
Disembarkation occurs at Terminal J. Guests usually exit between 7:00 AM–10:00 AM after customs clearance.
How do I contact Oceania Cruise about Puerto Morelos Port logistics?
For port-specific questions (parking, directions), call PortPuerto Morelos at 52 998 871 0109.
Is there parking at the Oceania Cruise Terminal in Puerto Morelos?
Yes! PortPuerto Morelos garages charge $22/day (credit cards only). Terminal J has nearby covered parking.
Can I walk from Puerto Morelos Airport to the Oceania Cruise Port?
No—it’s a 15-minute drive (8 miles). Use taxis, Uber/Lyft, or shuttle services.
What hotels are near Oceania Cruise Puerto Morelos Port?
InterContinental Puerto Morelos (5-minute drive)
Holiday Inn Port of Puerto Morelos (walkable)
Hyatt Regency Puerto Morelos (10 minutes away)
Does Oceania offer transfers from Puerto Morelos Airport to the port?
Yes! Book airport-to-port transfers through Oceania or arrange private transport.

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