Planning a cruise with Oceania Cruise from Kailua-Kona? Whether you’re embarking on a luxurious voyage or welcoming loved ones back from their journey, this page covers everything you need to know about the Oceania Cruise Kailua-Kona Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the Oceania Cruise Port in Kailua-Kona
Oceania Cruise operates from Cruise Terminal J at Port Kailua-Kona, which is known for its stunning views. Port Kailua-Kona itself is a major cruise hub, offering easy access and helpful attendants.
| Category | Details | 
|---|---|
| Terminal | Terminal J at Port Kailua-Kona | 
| Oceania Cruise Kailua-Kona Port Address | Kailua Pier, HI 96740 | 
| Oceania Cruise Kailua-Kona Port Phone Number | PortKailua-Kona Main Line: 1 808-327-9740 Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642) | 
| Kailua-Kona Port Departures (Check-in) | Starts around 11:00 AM (varies by sailing) Early arrival recommended (2-3 hours before departure) | 
| Arrivals (Disembarkation) | Typically 7:00 AM – 10:00 AM Luggage pickup & customs clearance available | 
Oceania Cruise Kailua-Kona Port Address
Oceania Cruise operates from Terminal J at PortKailua-Kona, one of the busiest and most modern cruise ports in the world.
Kailua Pier, HI 96740
The terminal offers a seamless embarkation and disembarkation process, ensuring a stress-free start and end to your cruise vacation.
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Oceania Cruise Kailua-Kona Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- PortKailua-Kona Main Line: 1 808-327-9740
- Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642)
Oceania Cruise Kailua-Kona Port Departures
If you’re setting sail from Kailua-Kona, here’s what you need to know:
- Check-in Time: Kailua-Kona Port begins around 11:00 AM, but check your cruise documents for exact timing.
- Boarding Process: Have your passport, boarding pass, and any required health forms ready.
- Parking: Secure parking is available at PortKailua-Kona garages, with rates around $22 per day.
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and check-in.
Oceania Cruise Kailua-Kona Arrivals Terminal
Returning passengers will disembark at Terminal J. The process is well-organized, with customs clearance and luggage pickup streamlined for efficiency.
- Disembarkation Times: Kailua-Kona Port Usually between 7:00 AM – 10:00 AM, depending on the ship’s arrival.
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), and Kailua-Kona Port shuttle services are readily available.
How to Contact Oceania Cruise Kailua-Kona Port?
For specific questions about your cruise, you can reach out via:
| Contact | Details | 
|---|---|
| Oceania Cruise Headquarters | Kailua-Kona, Florida, United States | 
| Oceania Cruise Phone | 00 852 2165 6010 | 
| Oceania Cruise Email | flast@oceaniacruises.com | 
| Oceania Cruise Official Website | https://www.oceaniacruises.com/ | 
Queries Handled by Customer Support of Oceania Cruise Kailua-Kona Port
The Oceania Cruise customer support at the Kailua-Kona Port handles a variety of queries, including:
Booking Modifications at Kailua-Kona Port
You can modify your Oceania Cruise booking at Oceania Cruise Kailua-Kona Port, which vary depending on the type of change and how close you are to your departure date. Here are some common modifications:
- Stateroom Changes
- Passenger Information Updates
- Air & Hotel Adjustments
- Dining & Excursions
- Cancellation & Refunds
Luggage & Boarding Inquiries at Kailua-Kona Terminal
Oceania Cruise has specific policies for luggage handling and boarding procedures at the Port of Kailua-Kona.
Special Assistance Requests at Kailua-Kona Port
Oceania Cruise provides special assistance services for guests who require additional support during their cruise experience. Here’s what they offer:
- Wheelchair Accessibility
- Accessible Staterooms
- Medical Equipment Support
- Dietary Accommodations
- Priority Boarding & Debarkation
- Service Animals
Kailua-Kona Port Parking
The Port of Kailua-Kona, also known as PortKailua-Kona, just across the bridge from downtown Kailua-Kona. Here’s how you can get there and where to park:
| PortKailua-Kona Official Parking | Rate: $25 per day Garages: Located near each cruise terminal Oversized Vehicles: Special rates apply Security: 24/7 surveillance | 
| Safe Cruise Parking | Rate: Lower-cost alternative with free shuttle service | 
| Cruise Parking Kailua-Kona | Rate: Affordable rates, gated facility | 
Facilities at Oceania Cruise Terminal in Kailua-Kona
Terminal J offers a comfortable and efficient experience with:
- Priority check-in for suite guests & loyalty members
- Kailua-Kona Terminal Luggage drop-off & porter services
- Security screening & customs clearance at Kailua-Kona Terminal
- Complimentary Wi-Fi (limited)
- Kailua-Kona Terminal Restrooms & seating areas
Detailed About the Oceania Cruise
Oceania Cruise is a luxury cruise line known for its elegant ships, gourmet dining, and immersive travel experiences. It offers voyages to destinations across the globe, including the Caribbean, Europe, Asia, and South America.
| Category | Details | 
|---|---|
| Fleet | Marina, Riviera, Sirena, Nautica, Insignia, Vista (newest) | 
| Ship Sizes | 684-1,250 guests (intimate luxury) | 
| Destinations | 100+ countries, 400+ ports (Mediterranean, Caribbean, Alaska, Asia, World Cruises) | 
| Dining | – 4+ gourmet restaurants per ship – Jacques Pépin culinary program – 24-hour room service | 
| Beverages | Complimentary soft drinks, specialty coffees Premium beverage packages available | 
| Entertainment | Live music, cabaret shows, casino, enrichment lectures | 
| Cabins | – Veranda, Oceanview, Inside, Suites – All with luxury bedding & amenities | 
| Pools/Spas | Pool decks, Canyon Ranch Spa, fitness centers | 
| Dress Code | Country club casual (no formal nights) | 
| Gratuities | $16-$23 per person/day (suite guests higher) | 
| Wi-Fi | Basic included, premium upgrades available | 
| Loyalty Program | Oceania Club (4 tiers with perks) | 
| Booking Policies | – Deposit: 25% of fare – Final payment due 90-120 days pre-cruise | 
| Cancellation | 75-15 days pre-cruise: 25%-100% penalty | 
| Special Needs | Wheelchair-accessible cabins, dietary accommodations | 
| Contact | 1-855-OCEANIA (623-2642) OceaniaCruises.com | 
Conclusion
Oceania Cruise’ port at Cruise Terminal J, Port Kailua-Kona offers a well-rated experience with scenic views and a vibrant onboard atmosphere. With positive feedback on its Grand Dining Room and Marina, it’s a solid option for travelers looking for a premium cruise experience. If you’re planning to sail from Kailua-Kona, Oceania Cruise delivers a mix of elegance and adventure.
FAQs on Oceania Cruise Kailua-Kona Port
Where is the Oceania Cruise Terminal in Kailua-Kona located?
What is the Oceania Cruise Kailua-Kona Port phone number?
Oceania Customer Service: 1-855-623-2642 (1-855-OCEANIA)
What time are Oceania Cruise Kailua-Kona Port departures?
Which terminal handles Oceania Cruise Kailua-Kona arrivals?
How do I contact Oceania Cruise about Kailua-Kona Port logistics?
Is there parking at the Oceania Cruise Terminal in Kailua-Kona?
Can I walk from Kailua-Kona Airport to the Oceania Cruise Port?
What hotels are near Oceania Cruise Kailua-Kona Port?
Holiday Inn Port of Kailua-Kona (walkable)
Hyatt Regency Kailua-Kona (10 minutes away)
Does Oceania offer transfers from Kailua-Kona Airport to the port?
Oceania Cruise Other Locations
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